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  1. #1
    2 Star Lounger
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    Word will not open (2003 small buss)

    I'm having a problem with opening word, every time I click to open word it just hangs at the first stage. Excel and out look are fine. I have tried uninstalling and re-installing office, detect and repair, all with out any use. I have run various virus scanning tools. I have also used windows clean up utility to uninstall office.

    Any suggestions please?

    Thank you

  2. #2
    Plutonium Lounger
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    Re: Word will not open (2003 small buss)

    Try Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post>.

  3. #3
    2 Star Lounger
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    Re: Word will not open (2003 small buss)

    I suspect your problem is a corrupted normal.dot. Uninstalling Word leaves does not remove this file which is why that did not work. When you reinstall Word it sees the old normal.dot and does not overwrite it with a new uncorrupted version.

    The previous response should solve your problem.

    Fred

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