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  1. #1
    Lounger
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    Excel Slow Opening (Excel 2003 (11.8146.8132) SP2)

    When I click the Excel icon or a .xls file (in WinXP Home), the application takes forever to open and then some more time for the document to show. Is there possibly some file missing, or something? I am using NOD32 Antivirus and Counter Spy. Could they be slowing this down? Word opens OK.

    Thanks, Bruce

  2. #2
    Silver Lounger
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    Re: Excel Slow Opening (Excel 2003 (11.8146.8132) SP2)

    Hello Bruce
    Welcome to the Lounge.


    Try the steps in jan karel Pieterse's Fixing Startup problems in XL.
    Regards
    Don

  3. #3
    Lounger
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    Re: Excel Slow Opening (Excel 2003 (11.8146.8132) SP2)

    Hi Don,

    Good reference you gave me, but I couldn't find a solution there. It takes 17 seconds for Excel to open and show a blank spreadsheet, whether in Excel Safe or Automation mode. I have no add-ins and nothing in my Startup folder. I can't find a .XLB file when searching in the typical places, so that is strange. Any more ideas?

    Bruce

  4. #4
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    Re: Excel Slow Opening (Excel 2003 (11.8146.8132) SP2)

    Good morning Bruce
    Recommended plan of attack to isolate the cause:
    1. <LI>Disconnect the computer from the internet and time the launch process
      <LI>Leave the internet disconnected and disable the antivirus and counterspy programs; then time the launch process
    If none of the above make any difference; I am afraid that you will need to seek advice from those more knowledgeable than me (shouldn't be hard).

    btw
    Don't forget to re-enable your protection before reconnecting the internet.

    FWIW
    Launch time on my machine (2003) is about 4 secs with 6 add-ins activated.

    Good luck
    Regards
    Don

  5. #5
    Plutonium Lounger
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    Re: Excel Slow Opening (Excel 2003 (11.8146.8132) SP2)

    If you can't find a .xlb file, make sure that you display hidden files and folders (this is a setting in the View tab of Tools | Folder Options in Windows Explorer).

  6. #6
    Uranium Lounger
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    Re: Excel Slow Opening (Excel 2003 (11.8146.8132) SP2)

    One other thing that might cause Excel to open slowly that has not been mentioned yet is anti-virus software. If you have AV software running, try turning it off and starting Exel to see if that helps.
    Legare Coleman

  7. #7
    Lounger
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    Re: Excel Slow Opening (Excel 2003 (11.8146.8132) SP2)

    The message below was premature!!! I did find that it was Counter Spy slowing the Excel opening. I looked at the Windows Task Manager to see what was running during the 17 seconds. It was SBCSSvc.exe, which is Counter Spy. If I turn off the active detection, I get a normal 4-5 second open. I tried to inhibit parts of the active monitoring, but I needed to inhibit it to get the normal open time.

    Thanks all for your suggestions. I just tried to open Excel to get a baseline time to try the suggestions -- and the program opened in 5 seconds. WoW! It's fixed.

    Thanks for your support to struggling folks like me.
    Bruce

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