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  1. #1
    Star Lounger
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    Outlook configures every time (Office 2007)

    Hi Folks,
    I've had some computer troubles but after 2 motherboards and 3 hard drives it's finally running. I recently installed Office 2007, went to Windows update and installed all the updates. The system is running Windows XP (SP-2) & has 1 gig of ram. There are 2 accounts on this system. In my account when I open outlook (or any other office program) it simply opens. When my girlfriend opens her account and tries to open Outlook (or Word) Office has to configure, which takes about a minute. It always opens eventually and runs fine but why would it open directly on one account and not on the other, both accounts are administrative accounts. Any one have any ideas why this happens or how to fix it?
    ED

  2. #2
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    Re: Outlook configures every time (Office 2007)

    On the first time any user opens a Office product the setup must be completed for that user. This includes the making of ALL office sub-folders, and then when going into Outlook the PST file must be made and then the email accounts need to be set up.

    Have you let the setup complete?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Star Lounger
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    Re: Outlook configures every time (Office 2007)

    Hi Dave,
    Thanks for the reply.
    Yes the configuration has completed several times. Once in my account and 3 or 4 times in the other account. It just keeps re-configuring in that account. Very annoying.

  4. #4
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    Re: Outlook configures every time (Office 2007)

    Did you install Office for ALL users or for a single user?

    Also do you have another version of Office on that machine?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
    Star Lounger
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    Re: Outlook configures every time (Office 2007)

    Tell you the truth Dave, I don't know. I was re-installing everything in one sitting, trying to get the Dell back to a usable condition. At any rate, it seems to have worked itself out and opens without hesitation in both accounts now (???). The only thing I did was to install the "patch Tuesday" updates last night. I don't really think that had anything to do with it though.
    Anyway, thanks all for the help. Seems to be working now.

  6. #6
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    Re: Outlook configures every time (Office 2007)

    Good, just keep an <img src=/S/eyeout.gif border=0 alt=eyeout width=15 height=15> on this and let us know if it returns.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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