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  1. #1
    Silver Lounger
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    Printing problem question

    I'm trying to resolve a problem a client has with printing pages from his website. He claims on 3 different machines, 2 desktops and one 15" IBM Thinkpad the right margin of every page is cut off. However, when I print any of the pages on either my PC or on a MAC G5 or a MAC Powerbook laptop, all the pages print perfectly.

    Some years ago, I had this problem printing a particular website but I can't remember what I did to resolve the issue. I've had him check his printing preferences on one of his desktop printers and everything seems to be set correctly.

    Any help would be appreciated.
    Jeff
    simul iustus et peccator

  2. #2
    Plutonium Lounger
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    Re: Printing problem question

    Which browser/version is your client using?

  3. #3
    Plutonium Lounger Leif's Avatar
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    Re: Printing problem question

    I suspect this is more likely to be in the browser setup than a printer issue.
    Check the margins in page setup, and both IE and Firefox have a 'Shrink to fit' setting under Print Preview.
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  4. #4
    5 Star Lounger
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    Re: Printing problem question

    Further to Leif's info on 'Shrink to Fit' , I've found that this option can be a bit hit and miss on Mozilla 1.7.12. Sometimes even when that is selected some pages are missing text off the right hand end. You can get round the problem by manually selecting a zoom % in print preview.

    Ken

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