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  1. #1
    Star Lounger
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    email printing error (Home)

    Problem just started. HP desktop running Vista home.
    When I try to print an email, I get a script error. (script not registered)
    Also will not print online bank statement.
    Will print OK from MS Word.

    Any ideas?

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: email printing error (Home)

    What email client, if any, are you using? Outlook?

    Can you print any other web pages?

    Is this just with Firefox, or IE, or both?

  3. #3
    Star Lounger
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    Re: email printing error (Home)

    I think Vista calls the program Windows Mail. (this is my wife's machine)
    I raised enough of a stink, that Staples (we bought it there) are calling in a Tech to fix it.
    I've never run across this type of problem before, so I need to learn how to resolve it myself if possible.
    Any pointers would be greatly appreciated.

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: email printing error (Home)

    OK - my other two questions....?

  5. #5
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    Re: email printing error (Home)

    Try this:

    1. Start Menu -> All Programs -> Accessories -> Right Click on Command Prompt -> Run As Administrator.

    2. If you donít end up in the C:windowssystem32 folder, go there

    3. Once there type in "regsvr32 vbscript.dll" (without the quotation marks) and press enter

    4. You should get a conformation message

    Joe
    Joe

  6. #6
    Star Lounger
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    Re: email printing error (Home)

    It just became a non issue. The techs couldn't fix the error.
    They let me exchange the computer for a new computer.

    PS: They said when they tried printing an email with Firefox everything worked fine.
    I've been trying to get my wife to switch to Firefox for years. Now she says she will make the switch.

  7. #7
    Star Lounger
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    Re: email printing error (Home)

    A quick follow up question.
    I'm going to try to get my wife out of Windows Mail, per Woody's book.
    I'm thinking maybe Thunderbird.
    Any suggestions or comments?

  8. #8
    Plutonium Lounger
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    Re: email printing error (Home)

    > The techs couldn't fix the error.
    > They let me exchange the computer for a new computer.

    That's very surprising! Was this a brand new computer? What company were "the techs" from?

    StuartR

  9. #9
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    Re: email printing error (Home)

    I'd suggest that you look into Windows Live. Microsoft has released a <img src=/S/free.gif border=0 alt=free width=30 height=15> suite of good products to replace some of the standard versions. Even though the names are similar and the UI experience is familiar the underlying products are different. For a more detailed discussion of Windows Live see the Week 42 podcast at The TWiT Netcast Network with Leo Laporte.

    Joe
    Joe

  10. #10
    Star Lounger
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    Re: email printing error (Home)

    Two months old, Staples

  11. #11
    Plutonium Lounger
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    Re: email printing error (Home)

    It's great to hear that there are still companies out there offering decent service. Thanks for the information.

    StuartR

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