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  1. #1
    2 Star Lounger
    Join Date
    Jan 2001
    Thanked 0 Times in 0 Posts

    Toolbar menu in Global template not appearing (Word 2003 SP3)

    I have a user that cannot get the additional toolbar menu item to appear. This had been working but mysteriously stopped. Other users have the same setup and theirs continues to work. Could there be some interaction with another add-in?
    When I check the templates and add-ins list, the global template appears to be there.
    If I go there the manual attachment procedure, then another copy of the template appears in the list and the toolbar item appears but only for that session of Word.
    Ideas or directions would be appreciated.

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Thanked 28 Times in 28 Posts

    Re: Toolbar menu in Global template not appearing (Word 2003 SP3)

    Does the user have the Adobe Acrobat add-in? This is notorious for messing up customizations in Word.

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