Results 1 to 5 of 5
  1. #1
    Star Lounger
    Join Date
    Oct 2002
    Location
    Bluffton, South Carolina, USA
    Posts
    88
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Workgroup Templates (2007 Word)

    When opening a template from Workgroup Templates, MS Word becomes slow to respond (appearing to hang) and an unwanted network drive is mapped and is persistent reconnecting at logon. This problem is happening whether the user has Office 2007 or Office 2003 (our company is in the midst of converting so we still have some of each).

    We want to stop this behavior. I found a utility that claims to deal with this path issue but I would rather handle this with an option change from within MS Office.

    Any help welcome.

    Susan

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Workgroup Templates (2007 Word)

    Is the UNC path (serversharefolder1folder2...) of the Workgroup Templates folder very long?

  3. #3
    Star Lounger
    Join Date
    Oct 2002
    Location
    Bluffton, South Carolina, USA
    Posts
    88
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Workgroup Templates (2007 Word)

    I don't think so the path is over-long: server namedataReferenceFORMSTMPL .We have the workgroup templates folder on the server in our main office and it replicates to two other offices daily.

  4. #4
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Workgroup Templates (2007 Word)

    That's relatively short, so it's not likely to be the cause of the problem.

    Does the Workgroup Templates folder contain shortcuts to other folders?
    Do the templates themselves contain links to files in other folders?

    (Just grasping at straws here, I frankly have no idea what causes the problem)

  5. #5
    Star Lounger
    Join Date
    Oct 2002
    Location
    Bluffton, South Carolina, USA
    Posts
    88
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Workgroup Templates (2007 Word)

    Bingo! We think the links are the problem, Hans.

    Many thanks.
    Susan

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •