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  1. #1
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    CPU Running near 100% (XP Home SP2)

    I'm helping a friend with his brand new computer, but all of a sudden it started running awfuly slow. So I closed all apps and then found the following processes chewing up nearly all the CPU time:

    SYSTEM about 50%
    Services.exe about 23%
    guard.exe about 20%

    So those three total to nearly 100%. I have no idea what these processes are, where they come from, or how to fix it.

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    Uranium Lounger viking33's Avatar
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    Re: CPU Running near 100% (XP Home SP2)

    Chuck,
    Apparently guard.exe can either be a part of the AVG anti virus process or it can be a true VIRUS in disguise.

    Does he use AVG anti virus?
    Have you done an AV scan or malware scan recently?
    Is the scan being done at boot time?
    Where is guard.exe located. Do a search for the file. Try disabling it temporarily at start up.
    BOB
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  3. #3
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    Re: CPU Running near 100% (XP Home SP2)

    Yes he has AVG loaded. It's a brand new computer and I don't know if he has run a virus scan, but I'll suggest it. Probably should boot up in Safe Mode otherwise a scan will take forever. I'll have to try locating where guard is.

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    Re: CPU Running near 100% (XP Home SP2)

    >"Probably should boot up in Safe Mode otherwise a scan will take forever."

    If it is performing a scan on bootup, the simple way around the time factor is to boot the computer right before you go to bed and let it run the scan while you sleep. Or, you could stop the scan and then go into AVG and reset the preferences so that it doesn't run a scan each time it boots.
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    Re: CPU Running near 100% (XP Home SP2)

    Hi Chuck and all,
    Had to think there for a while; on one hand I recognized guard.exe and AVG, on the other hand I don't have guard.exe. (I have AVG Anti-Virus Free Edition installed).

    Then I remembered; it's part of AVG Anti-Spyware, I earlier had AVG AS installed. During 30 days it has both free and full version extensions activated. During this trial period of the AVG AS, it has real time protection (among other things) and this service (guard) is obviously part of that and also other things after trial (scan, clean, update, but no auto update or real time). It has been asked on the net, by users after the trial period (since no real-time then) if they can disable the service guard, the recommendation is to leave it enabled.

    If I remember correct, the ver. I used: after trial, the guard.exe ran for some minutes, then quitted. This may have changed in the free version since they may have shifted core functions to the guard.exe service.

    Then it's a completely different matter that it didn't used to run in Safe Mode, and thus using Safe Mode to remove spyware apparently didn't work, but I read they were working on that, and it may have changed.

    The guard.exe service is there in the background no matter of scheduled scans, part of AS real time scan, updates etc. Since guard is a service (runs under Services.exe) it also affects Services.exe with the 23% as a result (and both runs under System). Seems like a lot, depends on what is going on.

    ewido is now part of the AVG, it was their anti-spyware 4.0 that later became AVG Anti-Spyware 7.5 after enhancements.

    See this thread at ewido anti-spyware forum (a lot of questions related to the anti-spyware parts of AVG can be asked and found there):
    AVGAS 7.5.1.36 does not start if guard.exe disabled or stopped

    And as usual <img src=/S/smile.gif border=0 alt=smile width=15 height=15> when products change company there is a loyal user group that liked the old version better, so you will find a lot written about Ewido 4.0 and no need of having guard running etc, but in the long run, obviously, there will be problems with updates.

    I don't know what AVG product(s) is installed on your friends PC: AVG, as many other companies, has non-free suites such as

    AVG Internet Security
    AVG Internet Security Home Edition
    AVG Anti-Malware

    that includes an anti-spyware component/program as part of the suite. And as mentioned above one can have the Anti-Virus Free Edition together with the Anti-Spyware Free Edition, two separate free programs.

    Is your friend using a suite or the AVG AS standalone, full or during trial?

    It's nice of you to help your friend and a virus scan on a brand new PC after program installs is a good thing to do, check both for viruses and other malware (after updating definitions). You shouldn't have to run in Safe Mode to get a decent scan time.

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