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  1. #1
    5 Star Lounger PaulB's Avatar
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    Mouse Scrolling (Vista Ultimate)

    I have an intermittent problem scrolling with a Logitech MX-1000 mouse. The latest Logitech SetPoint software is installed. The mouse is set to scroll 4 lines with each notch when rolling the wheel. Every once in a while this mysteriously changes to 8, 9 or sometimes 12 lines. I reset this to 4 and everything is fine until it happens again. I used the same mouse/software under XP and never experienced this behavior.

    Has anyone else experienced this problem and come up with a solution?

    Cheers,
    Regards,
    PaulB

  2. #2
    Gold Lounger Rebel's Avatar
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    Re: Mouse Scrolling (Vista Ultimate)

    Yep - happens with me as well with the Logitech Revolution. I have become used to this "feature". I simply open the SetPoint control panel, click on "OK" and everything is back to normal.
    John
    A Child's Mind, Once Stretched by Imagination...
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    Re: Mouse Scrolling (Vista Ultimate)

    I found two possible fixes while scanning various forums.

    1. Uninstall the Logitec software and driver for the mouse and let Windows automatically pick up a driver for the mouse.
    OR
    2. Choose Start, Control Panel, Mouse. Select the Buttons tab. Change "Scroller" to the following: Check the box labeled "Use MS Office compatible scroll only." Also, check the box labeled "Scroll in active window only."
    Regards,
    Rudi

  4. #4
    Gold Lounger Rebel's Avatar
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    Re: Mouse Scrolling (Vista Ultimate)

    Hi Rudi,
    While uninstalling the Logitech software might solve the problem (actually to me it's just more of an occasional annoyance), all of the cusomisations would be lost. As for your second suggestion, I have no "Scroller" function visible on my Buttons tab.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: Mouse Scrolling (Vista Ultimate)

    Hi Rebel,

    This Scroller option must be an option on the Logitec Software Driver. Here is a snippet of detail taken from a post in this page :

    <hr>
    I use XP and have a logitech wireless mouse.

    Go to control panel, mouse, goto the buttons tab. Set the wheel (button assignment 2) to AutoScroll, then click on the options button (just below the picture of the mouse), click on the AutoScroll tab, and click the box to "use MS Office Compatible Scroll Only".

    Last, but not least, you need to change the scroller (bottom half of mouse "buttons" tab), you need put a check mark in the "use MS Office Compatible Scroll Only"
    <hr>

    Sorry I cannot verify this as I do not use the referenced drivers.
    Regards,
    Rudi

  6. #6
    5 Star Lounger PaulB's Avatar
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    Re: Mouse Scrolling (Vista Ultimate)

    John,

    I agree with you that uninstalling the Logitech drivers is not an option. I rely too much on the button customizations. In fact, I bought the Logitech Revolution mouse (nice!) but returned it because I could not assign the "middle click" function (or was it "double click") to one of the thumb buttons.

    I think I may have found the cause of my problem. I did some experimenting this morning and discovered that whenever I used the "cruise up" or "cruise down" buttons the scroll wheel value would change. Maddening! Unfortunately, finding the cause does not point me to a solution.

    Cheers,
    Regards,
    PaulB

  7. #7
    Gold Lounger Rebel's Avatar
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    Re: Mouse Scrolling (Vista Ultimate)

    Hi Paul,
    The Revolution does not have the "cruise up" or "cruise down" buttons so that's not what is causing my problem. As well as the scroll wheel value changing, the Revolution also has a feature whereby the scroll wheel can have two modes - "click to click" or "free spin". The free spin mode kicks in when the wheel spin changes from slow to fast. Often, after the free spin mode is invoked, it will not revert to the "click to click" mode. I haven't been able to find a solution to either of these problems. Maybe the next release of the SetPoint software? <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16> <img src=/S/please.gif border=0 alt=please width=31 height=23>
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

  8. #8
    5 Star Lounger PaulB's Avatar
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    Re: Mouse Scrolling (Vista Ultimate)

    Hi John,

    I changed the function of the cruise up and cruise down buttons to page up and page down. So far, so good. The scroll wheel value is staying at 4.

    Perhaps the cruise buttons have been replaced by the free spin function of the Revolution?

    As you say, perhaps in the next release... one can always hope.

    Cheers,
    Regards,
    PaulB

  9. #9
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    Re: Mouse Scrolling (Vista Ultimate)

    Good luck!! Logitech has made some great hardware for a long time. BUT, they have been known to have flaky drivers & applcation software for almost as long. Just don't hold your breath. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

    Joe
    Joe

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    Re: Mouse Scrolling (Vista Ultimate)

    Well I just downloaded and installed the latest (Nov. 30) version of SetPoint. We'll see if this rectifies any problems.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: Mouse Scrolling (Vista Ultimate)

    Well, over a day now with the new driver and so far <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16> no hiccups.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

  12. #12
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    Re: Mouse Scrolling (Vista Ultimate)

    Keep 'em <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16>. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    Joe
    Joe

  13. #13
    5 Star Lounger PaulB's Avatar
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    Re: Mouse Scrolling (Vista Ultimate)

    John,

    Did you install Setpoint 4.24? That's the one I have installed. My problem persists with that release.
    Regards,
    PaulB

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    Re: Mouse Scrolling (Vista Ultimate)

    Yes - 4.24.99 is indicated as the Control Center version and the Driver version.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: Mouse Scrolling (Vista Ultimate)

    While uninstalling permanently is not the solution you may want to try it to clean your system. I'd uninstall the hardware and software, re-boot, let Windows rediscover the hardware and use default drivers. Then use regedit to cleanup any remaining registry crud. Then reinstall the Logitech software. If you get lucky that may help. And make sure everything you run you right click and 'Run as administrator'.

    Joe
    Joe

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