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  1. #1
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    Slow dialog boxes (XP)

    Recently i have found an odd problem with my excel, that when i go to format cells, or print , the dialog box takes 5-10seconds to come up, and when i click ok or cancel, again takes 5-10 seconds to dissapear!

    I have tried using the /o, /regsrver and /safe switches to try and repair it, as well as the detect and repair - but it thinks its all ok.

    I have also got the same issue when i try to do tools options in Word, so it may be an office issue

    Any thoughts?
    Thanks,

    pmatz

  2. #2
    WS Lounge VIP sdckapr's Avatar
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    Re: Slow dialog boxes (XP)

    Is is with all files in excel or just selected ones? Does it occur if you remove all addins from Excel?

    If it occurs with other programs you may have some virus or adaware installed. Have you tried some AV/Spyware software to test and remove?

    Steve

  3. #3
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    Re: Slow dialog boxes (XP)

    It does seem to affect other Office Apps,
    I have tun virus/spyware tests, and AoK.
    I wonder if it is a windwos API issue.
    Thanks,

    pmatz

  4. #4
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    Re: Slow dialog boxes (XP)

    After some experimentation with processes on the Task Manager, I found that if I end task a process called agent.exe, the issue is resolved.

    The strange thing is that the agent.exe starts back up, it appears to be some kind of software update program... but the issue is gone.

    Oh well.
    Thanks,

    pmatz

  5. #5
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    Re: Slow dialog boxes (XP)

    From a quick search, it appears that there are several legitimate processes called agent.exe, so it's not immediately clear which one you encountered...

  6. #6
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    Re: Slow dialog boxes (XP)

    Yes,

    this one was from intervideo's update software by the looks of it - turned that off now anyway!
    Thanks,

    pmatz

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