A user is having a problem with the fonts being unreadably small in replied-to emails. She sends the email out in Arial 10, and the reply font (sent from another user in the same company, not using Word as the Email Editor) comes back appearing much, much smaller, however the font says that it is Arial 10. She says that this behavior started "all of a sudden" and no other users using Word as their Email Editor have complained.

Anyone seen this before, and do you know how to fix it?
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