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  1. #1
    Star Lounger
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    Can't access ANY part of Word Document (Word 2007)

    I've never encountered a document like this.

    It's a contract in Word and you can't access any part of the document. It has Tracked Changes in it and some form fields, but it doesn't act like any document I've ever worked with that uses either of these features.

    Almost all of the menus are greyed out (unaccessible) and you can't select any part of the document. When I try to type in the form fields it says it's unavailable because the 'selection is locked.'

    I've worked with protected documents, but this one doesn't even allow you to access any part of the Developer tab except the Visual Basic button. I went in there to see if there was some kind of macro that may be causing this, but I couldn't find anything.

    I also searched the help menu to see how to lock the file (figuring I would work backwards) and it gave me all of the information I'm already familiar with about protecting documents and none of that seems to apply to this document.

    Anyone have any idea what might be going on?

    HELP!

  2. #2
    Plutonium Lounger
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    Re: Can't access ANY part of Word Document (Word 2007)

    Does Microsoft Word 2007 - Locking Content describe what you experience?

  3. #3
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    Re: Can't access ANY part of Word Document (Word 2007)

    Thank you for your response! I've only just now been able to get around to checking it out and it does seems to be what's going on with the document. In addition to the content being off limits, most of the toolbars are grey as well. Do you know anything about 'unlocking' the locked document?

  4. #4
    Plutonium Lounger
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    Re: Can't access ANY part of Word Document (Word 2007)

    I don't have Word 2007, but I assume that the Developer tab of the Ribbon contains the means to unlock text as well as to lock text. Hopefully someone with Word 2007 can provide more detailed instructions.

  5. #5
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    Re: Can't access ANY part of Word Document (Word 2007)

    Okay, I've looked a little further into this and I think I found out what was actually happening on this particular document.

    Seems someone "marked it as final" AND password protected it!

    I don't know the password, but at least I know what was applied to make it act the way it did!

    I had no idea there were so many different ways to protect content! Wow!

    Thank you for your quick response Hans, you're the person I can always count on to point me in the right direction! <img src=/S/clapping.gif border=0 alt=clapping width=19 height=23>

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