Everytime a friend tries to open a WMV file, she gets a message saying something about "connect Mobile Device using infrared...." - the window that opens is titled Microsoft Active Sync. She has no mobile devices. First she started to get this message on her desktop system. Now she is getting it on both her desktop and her laptop. When she said she was getting it on both systems, I right away wondered if one of her neighbors has some kind of wireless device that may be detecting her system or vice-versa. She can simply cancel the window and get to see the WMV video but I told her I would at least ask the lounge about it. Thanks.