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  1. #1
    2 Star Lounger
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    Secure Website (Vista and IE7)

    On a new Vista machine, fully updated, I am unable to access a bank that I do business with. I can get to the login screen and give the necessary credentials, but then I get the message that the content has been blocked because it has not been signed with a valid security certificate. I have added this site to my list of accepted sites, and I can easily access this site on the other computers in house (all of which are WinXP). A comparison of the list of certificates on 2 machines shows that both directories contain the same certificates, although I have not compared the content of the certificates with each other. Can I solve this problem by importing or copying the certificates from a WinXP machine to the Vista machine, or is this problem related in some way to permissions on the directory where the certificates are located?

    The IT "specialist" at the bank, who apparently has no understanding of Vista or IE7, claimed that Vista could not work with secure web sites! I hope they know more about how to protect my money!!

    Maury

  2. #2
    Plutonium Lounger
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    Re: Secure Website (Vista and IE7)

    Is this a Dutch bank? If so, which one?

  3. #3
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    Re: Secure Website (Vista and IE7)

    Hi there,

    Just some ideas:

    1} Check your PC's system time and date, set it right if necessary.

    2. In your browser click Internet options | Content | Certificates. Delete any expired certificates.

    3. Then click Tools | Internet Options | Advanced tab. In Security uncheck Check for publisher's certificate revocation

    Whilst in there try to check or uncheck Check for Server Certificate revocation if none of the above works
    Jerry

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    Re: Secure Website (Vista and IE7)

    (Edited by HansV to make URL clickable - see <!help=19>Help 19<!/help>)

    No, it is a bank in Israel. http://english.leumi.co.il/Home/0,2777,1415,00.html

    https://hb2.bankleumi.co.il/Homebank...fault.asp?/L=E

    I can get this far, but get the error message after entering the required info.

  5. #5
    Plutonium Lounger
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    Re: Secure Website (Vista and IE7)

    See if the section How to work around the compatibility impact in HTTPS Security Improvements in Internet Explorer 7 helps. Please note that the workarounds mentioned there make your computer less secure.

  6. #6
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    Re: Secure Website (Vista and IE7)

    Thanks for the suggestions. Jezza, I followed your tip and indeed there are a number of certificates that have expired. |However, when I try to delete them, the delete option is grayed out and if I use the keyboard I get the message that I am not authorized. This is probably not a difficult issue, but where do I need to change which permissions?

  7. #7
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    Re: Secure Website (Vista and IE7)

    Thanks, Hans. The article is most interesting, and comes very close to the suggestions Jezza made. I will get back to you when I have resolved the inability to delete certificates.

  8. #8
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    Re: Secure Website (Vista and IE7)

    <img src=/S/hmmn.gif border=0 alt=hmmn width=15 height=15>

    Are you logged on as an Administrator to the PC, or your account part of the Administrators group? It sounds like priviledges?
    Jerry

  9. #9
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    Re: Secure Website (Vista and IE7)

    Yes, it does sound like privileges, and yes I am logged on with an account that is a member of the admin group.

  10. #10
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    Re: Secure Website (Vista and IE7)

    <img src=/S/hmmn.gif border=0 alt=hmmn width=15 height=15> I am lost then, sorry
    Jerry

  11. #11
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    Re: Secure Website (Vista and IE7)

    That is too bad as I strongly suspect that you are on the right track. Do you know where IE7 or Vista store these certificate files? Perhaps if I knew that, I could go there via a command prompt and manually delete them.

  12. #12
    Uranium Lounger
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    Re: Secure Website (Vista and IE7)

    Any help here ???
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  13. #13
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    Re: Secure Website (Vista and IE7)

    Progress, but unfortunately not in the right direction. I have read and studied the suggested articles, many thanks. They were both informative and interesting, but not yet helpful. Thinking that the way security works in Vista is different than in WinXP, I decided to try running IE7 as if I was the administrator account self, not just a user with admin rights. Sure enough, I was able to first export the expired certificates (you never know when you might need or want them back) and then delete them. Unfortunately, this made no difference. How does one go about getting the website of a bank to issue a certificate in the first place?

    Or is this done automatically during a secure log in process?

  14. #14
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    Re: Secure Website (Vista and IE7)

    When you access the site the certificate should be downloaded automatically. It is up to the bank to make sure that its certificates are renewed properly by a CA (certificate authority). See Microsoft root certificate program members (July 2007) for more information on valid CAs. BTW, it is nonsense that Vista & IE7 can't access secure sites. The bank IT person is either uninformed or lazy.

    Joe
    Joe

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