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  1. #1
    2 Star Lounger
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    DVD/CD Drive Suddenly Doesn't Work (Win XP Pro)

    My computer is about a year old and, up until about a month ago, everything worked fine. Didn't change anything or download new software; then, all of a sudden, the DVD/CD drive stopped working. I can't read from or write to it (using Nero and Roxio Creator). Plugged in a portable drive I know works on the laptop and it doesn't work on the desktop either. I've downloaded and tried new drivers to no avail. And, when the computer's on and everything's working, if I place a music CD or blank DVD/CD in the drive and close the door, in about a minute the computer freezes. The list of "System Devices" in the Control Panel shows "This device is working properly". Only way to get the computer going again is to turn it off and restart. Any suggestions would be appreciate and any software you know of that might check the PC for problems such as this, please let me know. Thanks in advance for any info.
    Bob W.

  2. #2
    Uranium Lounger
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    Re: DVD/CD Drive Suddenly Doesn't Work (Win XP Pro)

    Have you tried doing a System Restore to a point before the problem began ???
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  3. #3
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    Re: DVD/CD Drive Suddenly Doesn't Work (Win XP Pro

    Yes Doc. I should have mentioned that but, lo and behold, I went to try to Restore the computer to an earlier point but, for the first time since I've had XP (since it's been out), there was no restore point. I just want to try and avoid re-installing XP and everything else. Any other ideas??
    Bob

  4. #4
    Uranium Lounger
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    Re: DVD/CD Drive Suddenly Doesn't Work (Win XP Pro

    What happens when you plug in the external drive ??? Does it just not work, or does it also crash the system ???
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  5. #5
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    Re: DVD/CD Drive Suddenly Doesn't Work (Win XP Pro

    Yes it did crash the system. But, later this afternoon I figured I needed an upgraded version of Roxio Creator and it was on sale so I picked it up. I loaded the CD files onto a USB Key using a secondary computer and then I installed Roxio 10 from the USB. Damned if I can figure out why but now both DVD/CD drives (on board & portable) are both working like a charm. Roxio must have re-set some settings and now everything's good. Thanks for your help and, if I have further problems I'll be sure to post 'em.
    Bob

  6. #6
    Uranium Lounger
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    Re: DVD/CD Drive Suddenly Doesn't Work (Win XP Pro

    Glad things worked out. <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>
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