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  1. #1
    New Lounger
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    Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    Several years ago I created a template for a certificate and a data file in Word. It worked perfectly until last month when I received a tablet PC. Files were copied to the same locations data source is located, but the Merge to Printer button causes only the first two records to print. I can view all the other records. Any Ideas?

  2. #2
    Plutonium Lounger
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    Re: Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    I'm afraid I don't know what causes this. What happens if you merge to a new document? If you get all records, you can then print the merged document.

  3. #3
    New Lounger
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    Re: Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    Hans,
    I created a new document with the merge field in it and merged to the printer and still got only the first two fields to print.

  4. #4
    Plutonium Lounger
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    Re: Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    OK, but have you tried merging to a new document instead of to the printer?

  5. #5
    New Lounger
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    Re: Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    Hans,
    It works that way but not the way it has for the last six years. We have 11 laptops supposedly using identical images, Some will merge all records to the printer, some won't. It has me pulling out what remains of my hair.

  6. #6
    Plutonium Lounger
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    Re: Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    Do all the laptops have the same amount of RAM? This sounds a bit like a resources problem.

  7. #7
    New Lounger
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    Re: Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    Hans,
    They all have 2) 1Gb sticks of RAM, Windows XP SP2, Office 2003 Pro SP 3. The Merge docs have been successfully run on P3-800 machines with WinXP and 512 Mb of Ram.

  8. #8
    Plutonium Lounger
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    Re: Mail Merge to Printer doesn't print all records (Word 2003 SP3)

    I'm afraid I'm out of ideas. You could try Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post> (on one of the problem machines).

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