Results 1 to 4 of 4
  1. #1
    Lounger
    Join Date
    Mar 2003
    Location
    Hershey, Pennsylvania, USA
    Posts
    29
    Thanks
    0
    Thanked 0 Times in 0 Posts

    can't get into safe mode, can't do restore (XP SP2)

    I think I've completely killed Windows. The computer started rebooting and rebooting. I can't get to Safe Mode. I can't get System Restore to work.

    I bought an external hard drive to copy my data files onto - but I have not been able to get into the system.

    I created an MS-DOS bootable floppy disk from my work laptop; and if I boot from it, I can see the C drive, but it has only a file named playback.grf, and a directory called recovery. The recovery directory is empty!

    Any help will be appreciated.
    Thanks -- Peggy

  2. #2
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: can't get into safe mode, can't do restore (XP SP2)

    A bit more information would help us to understand your problem. What were you doing when the problem started ??? What OS and software are you running ?? Antivirus program, firewall, anti-spyware programs, etc ???
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  3. #3
    Lounger
    Join Date
    Mar 2003
    Location
    Hershey, Pennsylvania, USA
    Posts
    29
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: can't get into safe mode, can't do restore (XP SP2)

    I surrendered and turned it over to a repair person this morning.
    Thanks!
    Peggy

  4. #4
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: can't get into safe mode, can't do restore (XP SP2)

    The constant rebooting sounds like the symptoms of a certain virus, but the inability to get to Safe Mode is not typical of that virus. If you could post the tech solution here when you get it back, that would be most appreciated and would help us to help you and others in the future. <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>

    Thanks. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •