Page 1 of 2 12 LastLast
Results 1 to 15 of 21

Thread: Sound

  1. #1
    Platinum Lounger
    Join Date
    Dec 2001
    Location
    Melbourne, Australia
    Posts
    4,594
    Thanks
    0
    Thanked 27 Times in 27 Posts

    Sound

    I have just reinstalled windows xp and the drivers as well.
    i have found after doing that there is no volume.
    when i try to see if the sound works i get a message "There are no active mixer devices available".
    I have done a test and the laptop thinks the sound is fine.

    Help

  2. #2
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Sound

    What test did you run?

    From your Control Panel:

    Sounds and Audio Devices > Audio tab...
    Is anything listed as your Sound Playback Default Device?

    Administrative Tools > Computer Management > Device Manager...
    Any yellow question marks or unknown devices? (Particularly under Sound, Video and Game Controllers.)

  3. #3
    Platinum Lounger
    Join Date
    Dec 2001
    Location
    Melbourne, Australia
    Posts
    4,594
    Thanks
    0
    Thanked 27 Times in 27 Posts

    Re: Sound

    in the sound playback, default Device, No playback device is displayed.

    Hardware tab i selected Realtek High Definition Audio
    Properties
    General tab in properties window, device status shows "the evice is working properly

    hope that is clear enough

  4. #4
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Sound

    Can you select a default device?

  5. #5
    Platinum Lounger
    Join Date
    Dec 2001
    Location
    Melbourne, Australia
    Posts
    4,594
    Thanks
    0
    Thanked 27 Times in 27 Posts

    Re: Sound

    No, in fact the defaullt device is greyed out

  6. #6
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,585
    Thanks
    5
    Thanked 1,059 Times in 928 Posts

    Re: Sound

    Where did you get the drivers for the Realtek device? Those devices are notorious for being very picky about the drivers and the drivers have not always been of the highest quality.

    Joe
    Joe

  7. #7
    Platinum Lounger
    Join Date
    Dec 2001
    Location
    Melbourne, Australia
    Posts
    4,594
    Thanks
    0
    Thanked 27 Times in 27 Posts

    Re: Sound

    I bought the laptop from a friend of mine, when he first set it up it was fine.

    when i had to reinstall windows it went crook.

    So as you see it used to work, go figure?

  8. #8
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Sound

    Control Panel > Administrative Tools > Services...

    Can you check the Windows Audio service is started?
    Attached Images Attached Images
    • File Type: gif x.gif (25.4 KB, 1 views)

  9. #9
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Sound

    And/or you may find something in this thread at CNET Forums...

  10. #10
    Platinum Lounger
    Join Date
    Dec 2001
    Location
    Melbourne, Australia
    Posts
    4,594
    Thanks
    0
    Thanked 27 Times in 27 Posts

    Re: Sound

    It shows as started

  11. #11
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,585
    Thanks
    5
    Thanked 1,059 Times in 928 Posts

    Re: Sound

    Did you reinstall with a CD from the laptop vendor? you may need to go to the vendor support site and look for Realtek drivers.

    Joe
    Joe

  12. #12
    Uranium Lounger
    Join Date
    Jan 2001
    Location
    Cincinnati, Ohio, USA
    Posts
    7,089
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Sound

    I'd remove the devices from Device Manager, reboot, and let Windows re-install them. I had a similar problem recently with a Creative Audigy sound card, everything showed as working properly, but no sound. I removed the devices (from Device Manager), rebooted, and reinstalled the drivers -- and no problems since.

    Edited to add:
    Don't forget to download the drivers from the manufacturer's website. They typically include other functionality that the base Windows drivers do not support.
    -Mark

  13. #13
    Platinum Lounger
    Join Date
    Dec 2001
    Location
    Melbourne, Australia
    Posts
    4,594
    Thanks
    0
    Thanked 27 Times in 27 Posts

    Re: Sound

    From the msi laptop website or the sound cards website?

    I tried to uninstall it from device manager and it said it couldn't saying it needs it for booting

  14. #14
    Uranium Lounger
    Join Date
    Jan 2001
    Location
    Cincinnati, Ohio, USA
    Posts
    7,089
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Sound

    Are you certain that you were doing this from Device Manager?

    I would see which driver is more current - MSI's or Realtek's - and get the latest version. If they're the same release date, get the MSI version since it's on their motherboard.
    Attached Images Attached Images
    -Mark

  15. #15
    Platinum Lounger
    Join Date
    Dec 2001
    Location
    Melbourne, Australia
    Posts
    4,594
    Thanks
    0
    Thanked 27 Times in 27 Posts

    Re: Sound

    Yes i am sure it's the Device manager i am trying to uninstall from.

    My main problem is how to uninstall it, it says it can't because it needs it for booting.

    Bit of a catch22 eh.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •