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  1. #1
    Star Lounger
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    Levin, North Island, New Zealand
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    Run-time Error (Word 2000)

    The attached popup occurs every time Word is opened now. Microsoft Visual Basic Run -time error
    '-2147467259 (80004005)': OS is Windows 98 SE. Any help is greatly appreciated.
    TIA
    Cheers, Diane
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  2. #2
    BAM
    Guest

    Re: Run-time Error (Word 2000)

    Hi Diane,

    More than likely this is caused by a macro in either your Normal.dot or a global template.

    For Normal.dot, locate Normal.dot and rename it to OldNormal.dot. Word will create a new one upon starting. Any customizations can be copied to the new Normal.dot via the Organizer (Tools/Templates and Add-Ins) One this is complete OldNormal.dot can be discarded.

    For global templates, go to Tools/Templates and Add-Ins and see if there are any global templates or add-ins listed. If so they are located your WordStartup folder. If more than one, move them one at a time until you determine which one is causing the problem. The location of the WordStartup folder can be found under Tools/Options/File Locations.

    If you are using Word 2000 then it can have COM add-ins, those that are added in via the Registry rather than the WordStartup folder. To determine this, add the COM Add-In command to your toolbar.

    - Right-click any toolbar and select Customize
    - On the Commands tab, select the Tools category
    - Locate COM Add-Ins on the right
    - Drag/Drop to a location of your choice

    For more information on COM Add-Ins, see this article:
    [url]http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm[/url
    ~~~~~~~~~~~
    Cheers! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  3. #3
    Star Lounger
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    Re: Run-time Error (Word 2000)

    Hi Bam,

    Thank you very much for all that information. I will do as you suggest and start with the Normal.dot. If the problem still occurs I'll then move on to the global templates. Thanks also for the link for the COM add-ins.

    Cheers, Diane

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