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  1. #1
    Lounger
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    Microsoft "Help"

    When I try to open microsoft "Help" from the start menu, I keep getting an error message and the page does not load. I have done a search and windows "Help" is still on my system. If I click on it in the search area, it will open but not from the start menu. Any suggestions/
    Thanks
    Lennymay

  2. #2
    5 Star Lounger
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    Re: Microsoft "Help"

    <img src=/S/hello.gif border=0 alt=hello width=25 height=29>
    I had that problem last year...I ended up going to www.microsoft.com/knowledgebase for info...I don't remember the exact 'Q" # it was, but just fill in using the drop boxes...and in the 'query box' just type in 'help & Support is blank'..or words to that effect. It should then give you various query files to help you find a solution. I may not have worded this correctly, but perhaps one of the other members can word it better for you.
    Good luck..it will work. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  3. #3
    Plutonium Lounger Leif's Avatar
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    Re: Microsoft "Help"

    Try these, otherwise can you post details of the exact error message(s)?

    Q274264 Unable to Start Windows Me Help After Using the EasyCleaner "Clean Registry" Feature

    Q276995 Cannot View the Windows Me Help and Support Page

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