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  1. #1
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    Search Locking Up Windows (XP SP2 Vrs 2002)

    Hello! We have an XP machine that locks up when you perform and 'Document Search', and then choose the 'Advanced Options', some documents will come up, but before the search is complete, the machine will lock up and we get a 'Send Error Report' screen. A regular search works fine, but when we do the 'Advanced Option' and add in part of the file name and a word or phrase in the document, the machine will lock up before the search is complete. This is a search across Domain Network..

    The server is Windows Server 2000.

    Wondering if anyone else has this issue, or has any suggestions.

    Thanks!
    KST

  2. #2
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    Re: Search Locking Up Windows (XP SP2 Vrs 2002)

    Is this using the Search Companion or Windows Desktop Search?

    Joe
    Joe

  3. #3
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    Re: Search Locking Up Windows (XP SP2 Vrs 2002)

    Hey Joe, thanks for your response... I didn't know until you ask.... but I checked it, and yes, it's the Search Companion. The user is going to Start/Search then using the Search Companion to do a Document Search, then choosing 'Advanced Search Options' at the bottom. She'd then input part of a file name and a word that may be in the document. The search runs, but before it completes, it locks up the XP machine. The documents she searches are on a networked machine running Windows Server 2000.

    Thanks!
    KST

  4. #4
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    Re: Search Locking Up Windows (XP SP2 Vrs 2002)

    check out XP Pro Search Companion locks up my pc - Windows BBS. You could also try reinstalling the Search Companion using Method 3 in Error Message: "A File That Is Required to Run Search Companion Cannot Be Found".

    Joe
    Joe

  5. #5
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    Re: Search Locking Up Windows (XP SP2 Vrs 2002)

    Hey Joe,
    Reinstalling 'Search Companion' solved the problem! I had now idea there was a program called 'Search Companion'.
    Thanks for your help!
    KST

  6. #6
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    Re: Search Locking Up Windows (XP SP2 Vrs 2002)

    You're welcome. Glad it is resvolved. Thanks for posting the confirmation.

    Joe
    Joe

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