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  1. #1
    3 Star Lounger E_OGRADY's Avatar
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    Allow blocked item Windows Defender

    I have what appears to be unusual, I run CA Security Suite and Windows Defender.
    Just installed a new sound card a Creative X-Fi Xtreme Gamer. The install adds a file to the registry
    HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun
    The string is
    "C:Program FilesCreativeSound Blaster X-FiVolume PanelVolPanlu.exe" /r
    It appears as is Defender is blocking the loading of this file.
    At the moment I have disabled Defender through StartUp Control Center and the program loads, I cannot find any documentation on how to make this an exclusion in Defender. There was never a Dialogue box stating that the load had been rejected.

  2. #2
    Plutonium Lounger
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    Re: Allow blocked item Windows Defender

    Is the item listed in Tools > Quarantined Items in Windows Defender?

  3. #3
    3 Star Lounger E_OGRADY's Avatar
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    Re: Allow blocked item Windows Defender

    I am yet again incorrect, first boot this morning with Windows defender turned off something has blocked the file again.
    The only other Security I now run is CA Security Suite, I will turn that off and see what the results are.
    Once you get a boot with the file loaded it will restart all day, but once the system is turned off at night it will not load the file in the morning.
    The attached graphic shows what is in the History section of Defender
    Attached Images Attached Images

  4. #4
    Uranium Lounger viking33's Avatar
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    Re: Allow blocked item Windows Defender

    Ed,
    Have you checked for the latest update for your sound card?
    Creative has come out with a few updates that may not have been included with your Sound card purchase.
    Check their website.
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  5. #5
    3 Star Lounger E_OGRADY's Avatar
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    Re: Allow blocked item Windows Defender

    Yes Bob, I have downloaded three times finally saved them from the Creative Folder Cache.
    There is a BETA version on the web but I am not keen to try it yet.
    I am more convinced than ever that it is security that is the problem.
    I am in the middle of testing various combinations of start items but the logic defies me at the moment.
    A cold boot rejects the load
    A warm boot is OK

  6. #6
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    Re: Allow blocked item Windows Defender

    Did you mis-type Volpanla.exe in your first post? Did you ever check the Windows Defender quarantined items?

    Joe
    Joe

  7. #7
    3 Star Lounger E_OGRADY's Avatar
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    Re: Allow blocked item Windows Defender

    No Joe I did not mis type, actually I tried renaming the file, which behaves exactly the same as the original. There is nothing in the Quaratine items.
    The correct graphic is attached to this message. Well picked up though.
    Attached Images Attached Images

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