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  1. #1
    Gold Lounger Rebel's Avatar
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    Outlook/Firefox Error (Firefox 2.0.0.12)

    An intermittent "problem" with Outlook 2007 and Firefox (OS is Vista Ultimate). Clicking on the forum link after receiving a message regarding a reply to a post, the error message below pops up. BUT, the browser (Firefox) opens and the correct post is displayed. When I return to Outlook, I have to close the error message window before I can read the next email. Has anyone encountered this and if so, is there any workaround?
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    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: Outlook/Firefox Error (Firefox 2.0.0.12)

    I have seen similar issues with links caused by Windows not remembering all of the default browser settings. Use Vista's "Set Default Programs" dialog to make Internet Explorer the default for all file types & protocols available to it. Close the dialog and re-open it and this time set Firefox as the default for all of its file types and protocols.

    This should force the system to recognise Firefox as the default and hopefully fix the problem.

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    Re: Outlook/Firefox Error (Firefox 2.0.0.12)

    Thanks Tony. I did as you suggested (along with a few reboots for good measure) but the problem persists.

    Edited to add: The error message only appears for the first message where there is a link. Leaving Outlook open and then clicking on links from subsequent messages does not generate this error. If I close Outlook, re-open it, and then click on links in messages, the pattern repeats - i.e. the error message is generated only the first time that I click on a link.

    Another edit: Problem seems to be solved by applying the registry edit suggested here <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16>
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Super Moderator jscher2000's Avatar
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    Re: Outlook/Firefox Error (Firefox 2.0.0.12)

    In Windows XP and earlier, this is caused by a mismatch of DDE settings for the file types related to links. Try this thread for more info along those lines: 'Locate Link Browser' message in Outlook.

  5. #5
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    Re: Outlook/Firefox Error (Firefox 2.0.0.12)

    Thanks Jefferson. I think this (mismatch of DDE settings) is exactly what was corrected with the registry edit. I have no idea how to get to navigate to this setting in Vista however (without going into the registry).
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Super Moderator jscher2000's Avatar
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    Re: Outlook/Firefox Error (Firefox 2.0.0.12)

    Hmmm, it appears sadly true that Windows Vista did not carry forward the File Types dialog. The MozillaZine support page (user-maintained knowledge base) refers to editing the registry for Vista: Windows error opening Internet shortcut or local HTML file - Firefox @ MozillaZine Knowledge Base.

    For those that cannot bring themselves to edit the Registry, the article Annoyances.org - Edit File Types in Windows Vista suggests trying the shareware product Creative Element Power Tools, which costs US $18 after a 45 day trial period. I actually don't see a "use DDE" checkbox in the screen shot.

    Alternately, you might find a trustworthy .reg file from another Vista use to import and keep that around for when the problem recurs.

  7. #7
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    Re: Outlook/Firefox Error (Firefox 2.0.0.12)

    Yes, one of the registry edits did solve the problem. Thanks again Jefferson.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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