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  1. #1
    New Lounger
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    Download Window Problem (XP SP2)

    Have a Dell Inspiron 600m running XP SP2. Recently noticed that when I download a program that the download window comes up full page size with no information on it....completely blank. I do get a small pop up window @ the bottom right of the screen that says my download is complete and then disappears.
    Not sure which way to go here. Any ideas out there? Thanks................. <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

  2. #2
    Plutonium Lounger
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    Re: Download Window Problem (XP SP2)

    Welcome to Woody's Lounge!

    Which browser and version are you using?

  3. #3
    Plutonium Lounger
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    Re: Download Window Problem (XP SP2)

    Let's try a little test, can we? I'd like to see if your Firefox settings OR maybe it's the web sites where you happen to be downloading from, because it sounds to me like you have the Firefox options set correctly. OK, go to the URL I marked in the attachment with a RED rectangle. Then click on the green button to download a copy of Firefox. I know you don't need it but this is only a test. Do you get the next window asking if you want to save the file? If you do, you can click CANCEL since you don't need another copy of Fx. And the little popup window in the lower right corner is OK, for that's due to having your Fx options set to do so. Let's see how this test goes.
    Attached Images Attached Images

  4. #4
    New Lounger
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    Re: Download Window Problem (XP SP2)

    Hello...Do have Firefox....did the firefox download and the download window popped up in the upper left corner and showed the progress of the download then it finished up.
    The download button appeared in the taskbar.clicked on it and brought up the download window with no info....blamk.
    Thinking it's a setting.

  5. #5
    Plutonium Lounger
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    Re: Download Window Problem (XP SP2)

    OK, I think we need to go through some stuff one step at a time, because I'm not understanding your choice of wording for the steps you went through. My first question is, are you at work when you're doing this and by chance under the control of a proxy server or are you at home? Is your Fx browser window MAXIMIZED normally so that it fills up the screen?

    When you go to the Firefox URL, do you see a page like the first part of my attachment?

    When you click on the green button, do you see another FULL SCREEN page that looks like THIS attachment?

    After you answer those questions, we'll go on to the rest of my questions, because I don't understand why you're having to touch the taskbar during all of this.
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  6. #6
    New Lounger
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    Re: Download Window Problem (XP SP2)

    I am on WIFI in SC...Yes to all your questions..everything works as it should except that the download screen shows no info. The download window shows the info as program is downloading...yet it closes up and the download info is gone. I did check the firefox settings and the main menu for download is marked correctly.

  7. #7
    Plutonium Lounger
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    Re: Download Window Problem (XP SP2)

    You're cramming too many "yes" answers together. Do you get a window like the smaller one in my previous post, the window that offers to save the file?

    Could you tell me if your Fx download setting look like mine or have you specified a location for all files to be saved?
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  8. #8
    Uranium Lounger
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    Re: Download Window Problem (XP SP2)

    Are you saving the downloaded file somewhere, like your desktop, for you to install after the DL finishes ?? If not, try that and see if you can do the installation manually from the file saved to your desktop.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  9. #9
    New Lounger
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    Re: Download Window Problem (XP SP2)

    I did get the same windows you have.....I did specify for downloads to be sent to Documents.

  10. #10
    Uranium Lounger
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    Re: Download Window Problem (XP SP2)

    So, did you look in your My Documents folder to find and run the Firefox Setup 2.0.0.12.exe file for the program that should be there ???
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  11. #11
    Uranium Lounger
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    Re: Download Window Problem (XP SP2)

    One other thing.... do you have the Close it when all downloads finish box checked in reference to the download window ??
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  12. #12
    New Lounger
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    Re: Download Window Problem (XP SP2)

    Yes..it's there.

  13. #13
    New Lounger
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    Re: Download Window Problem (XP SP2)

    Close it box is NOT checked..My home computer is set up identical....

  14. #14
    New Lounger
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    Re: Download Window Problem (XP SP2)

    The laptop n the desktop are both running Firefox Prelaoder..win XP SP2....Chuck.................

  15. #15
    Uranium Lounger
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    Re: Download Window Problem (XP SP2)

    If it's in your My Documents folder, what happens when you double click on it ?? It should start the installation.

    As far as the "Close window... " box. I'd check it and monitor the download behavior for a couple downloads.

    If I might make a suggestion regarding download procedures; I find it easiest to download things to the desktop, creating a new folder to contain it there during the download process, and then executing it or otherwise opening it there. When finished, I can then either move the folder to a storage location, or delete it
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

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