Well I've made the switch to ShadowProtect . I have imaged 2 systems and I have restored 2 systems with nary a hiccup. Shadow Protect will shortly be installed on my remaining three systems. Yes, SP is approximately $30 more expensive than True Image Home, but SP includes the ability to perform a bare metal restore. To get this functionality in True Image, the Workstation edition is required and this edition is $30 more than the Home edition. In reality then, they are priced comparably with each other.
ShadowProtect is still young (at least in the home user, desktop sector), and it doesn't have all of the extra bells and whistles of TI, but my main requirement for this type of program is quite simple - reliable imaging and reliable restoring- and ShadowProtect does exactly that. In addition to the application itself, the support forums are PHENOMENAL. Questions are answered promptly and in great detail. The techs there address each and every problem that is posted. To me, this level of support alone is "worth the price of admission". Since the PC Magazine review , there certainly seem to be a great number of Acronis users migrating to SP. If this trend continues and the user base expands, I would expect that either the excellent service will slacken a bit or more resources will be allocated to the forums. From what I've seen so far, I would bet on the latter.
I'm certainly not dumping on True Image. I've depended on this product for more than a few years now. But I'm seeing the same trend with True Image as with several other products. With each release, more and more "features" are being added. I don't want all of these "extras". I simply want a product that will backup my system and successfully restore it should I run into problems. Shadow Protect (at least for me) works as advertised.
Sorry for the long winded response. I don't usually get too wound up or excited by new products, but I am very impressed with Shadow Protect. So in answer to your question, I for one agree with the magazine's assessment.