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  1. #1
    3 Star Lounger
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    Printer Going 'Offline' (Business, Ultimate (6000)

    Whenever the DSL signal drops or I restart my router, any printers that are connected to the router become unusable but only under Vista - XP picks them up without problem. In the title bar of the printer status window, the name of the printer has " - Offline" appended to it. The Printer frop-down menu does not show a check next to "Use Printer Offline".In fact, when I check Use Printer Offline, the title shows that the printer is " - Offline Offline".

    The only solution to this problem I have found is install a new instance of the printer and delete the "Offline" one and requeue the documents to be printed. It would be great if I could move the documents to the new printer. It would be superb if I could just flip the Offline/Online switch that Vista has somewhere ... <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Any solution ideas other than the brute-force method described above?

    Thanks,
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  2. #2
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    Re: Printer Going 'Offline' (Business, Ultimate (6000)

    Do the printers have fixed IP addresses?

    Joe
    Joe

  3. #3
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    Re: Printer Going 'Offline' (Business, Ultimate (6

    Sorry for the tardy response. For some reason I didn't receive an e-mail notification that someone had replied.

    Answer - no. All addresses (printers and systems) are DHCP. I also noticed today that my XP system isn't seeing any router-connected printers. i'm beginning to wonder if the router has gone haywire and decided to do its own thing.

    Many thanks for your response,
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  4. #4
    Plutonium Lounger
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    Re: Printer Going 'Offline' (Business, Ultimate (6

    I sent you a PM a few days ago. The e-mail address in your profile is not valid any more. Please edit your profile and enter your current e-mail address. Then subscribe to notifications again.

  5. #5
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    Re: Printer Going 'Offline' (Business, Ultimate (6

    You ought to try setting static IP addresses for the printers.

    Joe
    Joe

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