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  1. #1
    Super Moderator BATcher's Avatar
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    Copied PST data only partly visible (2002SP3)

    I have copied one user's backup PST file (about 6 MB) to the home drive of a second user, and in the second user's Outlook have done File -> Open -> Outlook data file to be able to see the first user's folder (the backup copy).

    However, all that is visible are the most recent dozen-or-so messages in the InBox, and of the remaining 6 MB of messages there is no trace from within Outlook. All the subfolders appear to be empty.

    The file permissions on this PST seem appropriate for the second user, so I must be missing something quite fundamental!

    Where should I start looking, please? Thanks!
    BATcher

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  2. #2
    Plutonium Lounger
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    Re: Copied PST data only partly visible (2002SP3)

    Perhaps the default view of the second user displays only recent messages. You could try selecting a different view, or customizing the current view - check whether a filter has been set.
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  3. #3
    Super Moderator BATcher's Avatar
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    Re: Copied PST data only partly visible (2002SP3)

    No, sadly Filter is off (if it were on, would that not affect the visibility of the second user's 'real' InBox messages?)

    Could it be something to do with Exchange permissions?
    BATcher

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  4. #4
    Plutonium Lounger
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    Re: Copied PST data only partly visible (2002SP3)

    Since this is a .pst file, it seems unlikely that Exchange permissions are involved. But I'm afraid I don't have a solution for you, sorry. I hope that someone else will come up with a suggestion.

  5. #5
    Super Moderator BATcher's Avatar
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    Re: Copied PST data only partly visible (2002SP3)

    Apologies: I may well have misunderstood what this PST file contains - it may just be the messages from the beginning of February, and so it may well be that there is no error whatever! I need to investigate further before craving any further assistance...

    Later... See replacement thread!
    BATcher

    Time prevents everything happening all at once...

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