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  1. #1
    2 Star Lounger
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    Outlook with Netscape 6.1. (Office 2000 SP1)

    I have just installed Netscape 6.1 (replacing Netscape 6) on a computer operating Win2000Pro and Office 2000 SR1. Since installing Netscape 6.1. each time Outlook starts it gives a message "Microsoft Outlook - The Add-in "Crogram FilesNet2PhoneLaunchNet2Phone32.dll" can not be installed or loaded. This program may be resolved by using Detect and Repair in the Help menu. Unable to load "Crogram FilesNet2PhoneLaunchNet2Phone32.dll" . You may be out of memory, out of system resources, or missing a .dll file".

    The Detect and Repair facility did not help. Searching for "LaunchNet2Phone32.dll" shows no file with that name in the computer, although there is a directory "Crogram FilesNet2Phone" which includes some Net2Phone files. A search of the Registry for LaunchNet2Phone32.dll" revealed no links to that file. I attempted to rename another dll file to that name, but that simply resulted in Outlook crashing when it tried to start.

    There is no entry for Net2Phone in the Add/Remover Programs in Control Panel.

    Please can anyone suggest how I can get rid of this annoying message?

    All help and suggestions will be gratefully received.

    Noel

  2. #2
    Platinum Lounger
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    Re: Outlook with Netscape 6.1. (Office 2000 SP1)

    check the addins in tools > options > other tab > advanced button. it should be listed in one of the addin in buttons.

    if it's still a problem, locate extend.dat and delete it. when you reopen outlook it'll get recreated.

  3. #3
    2 Star Lounger
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    Re: Outlook with Netscape 6.1. (Office 2000 SP1)

    Oh Saint Mary the beautiful!! Such a simple solution - and all the time and effort I wasted going up blind alleys!

    Thank you, thank you, thank you.

    Noel

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