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  1. #1
    Uranium Lounger
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    Problem Forwarding Attachments & Content (AOL)

    A friend is having an issue with what I believe is an AOL email box. I have asked for clarification, but wanted to post what I know so far and see if it sounds like an AOL issue. I'd sooner cut off my arm than install AOL to troubleshoot this for my friend, so I hope someone has an answer. Here's the issue.....
    One mailbox will not forward it's own material nor attachments. It will forward attachments from other internet sources. The other 2 boxes are OK.
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  2. #2
    Administrator
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    Re: Problem Forwarding Attachments & Content (AOL)

    Let me preface by saying I really don't know the AOL software(thank goodness). Have you/friend checked theconfiguration for any security or parental controls that may have been set?

    Joe
    Joe

  3. #3
    Uranium Lounger
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    Re: Problem Forwarding Attachments & Content (AOL)

    Thanks for the thoughts Joe.

    I have never seen his system. He lives in another state and is in his mid 70's so there are no parental controls set, unless the AOL software sets some by default. The other problem with it being a setting is that the other two mailboxes on the account work just fine. I'm thinking it might be a corrupt mailbox or something. But I'll ask him to check the account configuration and the mailbox configuration.
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  4. #4
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    Re: Problem Forwarding Attachments & Content (AOL)

    IIRC,mailboxes are usually associated with different screen names (i.e. users) on AOL. You can have different settings per user. I just thought that something may have been set accidentally. I'm remembering this from a number of years ago when my daughter had AOL because her work did. So, it is entirely possible that I'm 'mis-remembering' (as Roger Clemens might say).

    Joe
    Joe

  5. #5
    Uranium Lounger
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    Re: Problem Forwarding Attachments & Content (AOL)

    I was doing a little searching on my own and found the following here.....
    AOL's SMTP server does not permit use of a "From" email address other than the appropriate AOL Screen Name's. An attempt to use any other From address will cause the Send attempt to fail with an authentication error.

    So, unlike Roger, your memory and reputation are still intact. <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15> <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>
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  6. #6
    Bronze Lounger
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    Re: Problem Forwarding Attachments & Content (AOL)

    ...................................
    I'd sooner cut off my arm than install AOL
    ..................................

    As an 'EX' AOL user, I'll second that!!! <img src=/S/toilet.gif border=0 alt=toilet width=24 height=26>

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