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  1. #1
    5 Star Lounger
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    Normal.dot (2003 SP3)

    Often, when I close Word I get the msg "Do you want to save changes to Normal.dot?" When I click yes I get another msg that says "Norma.dot is in use by another ..." I have done a search on this and the only relevant post mentioned using Word as the Outlook email editor. I do not use Word for that. Any suggestions?
    HH

  2. #2
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    Re: Normal.dot (2003 SP3)

    Another explanation would be that you have opened two instances of Word. If you look at the Processes tab of the Task Manager, do you see Winword.exe listed twice?

  3. #3
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    Re: Normal.dot (2003 SP3)

    Is it safe to assume that your User templates folder is located on your hard disk and not somewhere on a shared network drive?
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  4. #4
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    Re: Normal.dot (2003 SP3)

    Yes, it's on the C-drive.
    HH

  5. #5
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    Re: Normal.dot (2003 SP3)

    Well in that case, you should continue to explore the option that Hans suggested. Does this occur when you cannot see any other Word documents open at the time?
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  6. #6
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    Re: Normal.dot (2003 SP3)

    It appears that I had more than one instance of Word open at once. Hasn't happened since I've been careful about that. Thanks to all.
    HH

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