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  1. #1
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    An ever-present icon (XP2)

    A few days ago, the Windows update icon appeared in my tray. Checking the notification, I found that Security Update KB923723, originally released 5/8/2007 (?!), needed to be downloaded and installed. That was puzzling since I generally install security updates as soon as they are released. More puzzling, my update history shows 6 instances of that update being installed, all of them marked as successful! (I've always used the setting "Notify me but don't automatically download or install them." )

    Also, "Add or Remove Programs" in the Control Panel shows no listing for this update! The only way I can get rid of the icon is to turn off automatic updates entirely, which I'd rather not do. The icon is a minor annoyance but of more concern are the multiple listings in the update history and no listings in Add or Remove Programs. And running the Microsoft Updates site shows that the update is still needed. <img src=/S/question.gif border=0 alt=question width=15 height=15> <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

  2. #2
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    Re: An ever-present icon (XP2)

    There are lots of people reporting this problem in the newsgroups. Try the fix by "Kim" in the reply starting with "This is what finally helped me" in Update icon won't leave after successful update of KB923723

  3. #3
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    Re: An ever-present icon (XP2)

    Thanks, Hans, for your quick response. I've printed "Kim's" response and will try the solution after I've prepared the family dinner. Back later.

  4. #4
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    Re: An ever-present icon (XP2)

    Hans,

    No luck. Following "Kim's" post I find no C:ProgramFilesMsPressTraining folder. Search shows no Irun32.exe. I tried "derrjd's" post further down the page. He writes,
    "Lrun.exe [Irun?] is not in C:ProgramFilesMspressTraining on my computer. I do not have that folder on my computer. . . . I ran a search and the only place the file is found is in C:WINDOWSSoftwareDistributionDownload250311a884733 3e62d3df31d73fcbfdc. [not found on my computer] My Microsoft Interactive Training files are in folder C:WINDOWSHelpSBSITraining. The main EXE file in this folder is orun32.exe, not lrun.exe. [found orun32.exe] The phrase "Step By Step" is not listed in the Start Menu only Microsoft Interactive Training. [Yes, same on my computer, but clicking the program only brings up a sign-in form] Yet, in the Add or Remove Programs there is a listing: "Security Update for Step By Step Interactive Training..." (both KB898458 and KB923723) under "Microsoft Learning - Software Updates". [No listing in my Add or Remove Programs]

    I'd like to get rid of the Interactive Training program, but as I indicated before, it doesn't show in Add or Remove.

    Still <img src=/S/question.gif border=0 alt=question width=15 height=15> <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

  5. #5
    Plutonium Lounger
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    Re: An ever-present icon (XP2)

    As a (temporary) workaround, you can tell Microsoft Update not to offer the KB923723 update any more - select Custom, expand the update and select the option "Don't show this update again". You can "Restore hidden updates" at any time.

  6. #6
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    Re: An ever-present icon (XP2)

    Thanks, I've already done that.

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