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  1. #1
    Lounger
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    Basics I Thought I Knew! (XP SP2)

    Hello,
    Just when I think I am familiar with something, I find out that I am not! I received a bunch of bounced email notices from my ISP and since I had well over 200 emails in my Outlook Inbox, I thought that by eliminating most of them I'd be okay so I got it down to around 50. I moved the others that I wanted to keep to the All Mail Folders -Personal Folders in which they are divided into numerous catagories. I was under the impression that the emails moved to the Personal Folders was being kept on my hard drive. Am I wrong? The reason I ask is that with 63 messages in the Inbox, I received numerous bounced email messages again! What am I missing this time?
    Thanks for everything, as always!

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Basics I Thought I Knew! (XP SP2)

    What do the bounce notices say? I'm trying to understand the connection to your Inbox...

    Note that if you are using a POP mail account, mail may remain on the server even though you have downloaded a copy into Outlook. To check the retention/clearance period, visit this dialog:

    Tools > E-mail Accounts > View or change

    Select your account and click Change, then More Settings, then the Advanced tab

    Toward the bottom, is there a box checked to remove messages from the server? If it isn't checked, they will pile up either forever or until your ISP auto-deletes them. A period 15-30 days probably is good for most people. You can always check recent mail online using your service provider's webmail interface if you can't get to Outlook.

    Note that if you are using an IMAP mail account, the above is irrelevant!

  3. #3
    Lounger
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    Re: Basics I Thought I Knew! (XP SP2)

    I have already deleted them so I can't quote directly but one said something about being over my high water mark? and the others were bounce notices telling me who the messages were from, how many bytes the message had and how many bytes I have used. I do have two POP3 accounts going into Outlook. The one I have had the longest (being kept open 30 days as a courtesy as I have transferred to a new ISP) did have the box checked to leave a copy on the server. I unchecked it. So that was very helpful - thanks! My email isn't for business but it is important to me and I have trouble deleting! That is why I wondered where the emails in the files in All Mail Folders - Personal Folders is actually stored. Any idea? Thanks for your time! <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Basics I Thought I Knew! (XP SP2)

    Generally speaking, Personal Folders are local files stored under c:documents and settingsusername. To find the exact location, right-click Personal Folders, choose Properties for..., Advanced tab, and check out Filename.

    This folder might be hidden by default in Windows Explorer, but you can unhide it using Tools>Folder Options..., View.

    Naturally, you should include your PST files in your routine backups, especially now that you've cleared the messages off the server (by unchecking the box to leave them up there).

  5. #5
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    Re: Basics I Thought I Knew! (XP SP2)

    Thank you, Jefferson! Now this is one of those emails I cannot delete! The process to find the location of a file by right clicking, etc. is new to me and sure to be useful. So that will be filed in Personal Folders under Computer! So now you see how I have so many to save; I'd be dangerous if I had a memory!
    Thanks again for your time and good information!

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