Results 1 to 9 of 9
  1. #1
    New Lounger
    Join Date
    Feb 2008
    Location
    Mason, Ohio, USA
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Can't connect to WAP-PSK network

    I cannot connect to my WPA-PSK secured wireless network. I know I am entering the password correctly.
    I am using:

    Windows Vista
    Dell Inspiron 1501
    Dell Wireless 1390 WLAN Mini-Card
    Westell Model 327W Wireless Router
    WPA-PSK encryption

    Here is what shows up when I run ipconfig /all

    Microsoft Windows [Version 6.0.6000]
    Copyright 2006 Microsoft Corporation. All rights reserved.

    C:UsersWilliam>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : CompWillieO
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : myhome.westell.com

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-1D-D9-56-3A-E1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : myhome.westell.com
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
    r
    Physical Address. . . . . . . . . : 00-1C-23-AB-33-1D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::f0d3:be32:79f2:635a(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.93(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, March 16, 2008 11:28:12 AM
    Lease Expires . . . . . . . . . . : Monday, March 17, 2008 11:28:11 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 201333795
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . : myhome.westell.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.93(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:UsersWilliam>

    Thank you in advance for any help.

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Can't connect to WAP-PSK network

    It appears you have a direct wired connection; you are trying to make a second, wireless connection to the same router? You might need to disconnect the wired connection first.

    (Note: I've never used Vista, and my Windows XP instincts might not be applicable.)

  3. #3
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Can't connect to WAP-PSK network

    Jefferson,

    I don't know about Vista, but I have just checked that my XP Pro laptop can make a wireless connection to the same router as its wired connection and it had no problem.

    StuartR

  4. #4
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Can't connect to WAP-PSK network

    Things that could be making a WPA connection not work.
    <UL><LI>Incorrrect password - but you say you have checked it
    <LI>Incorrect SSID - especially if this is hidden so you have typed it in by hand
    <LI>The radio channel selected on your PC is more than about 4 channels different to the one selected on your Wireless hub
    <LI>One device uses WPA only and the other uses WPA2 only
    <LI>One device uses WPA-TKIP only and the other uses WPA-AES only
    <LI>The router has been configured to accept connections from a list of known MAC addresses only and your PC is not on the list[/list]Please check all the things on this list, and post back if you want help understanding any of them.

    StuartR

  5. #5
    New Lounger
    Join Date
    Feb 2008
    Location
    Mason, Ohio, USA
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Can't connect to WAP-PSK network

    I tried it without the connection, but it still didn't work.

    I have checked all those things, and i know i have everything there correct.

    EDIT: It also works fine with WEP or no encryption. My brother has the same laptop, and his connects.

  6. #6
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Can't connect to WAP-PSK network

    Can you let us know whether the router uses WPA or WPA2, whether it is configured to use TKIP or AES, whether the SSID is hidden, and whether it does MAC address filtering.

    Some network access points will only support one of these, but others can support all of them at the same time!

    Sometimes you can fix this by deleting the network on your PC and then adding it back again. It's worth a try.

    StuartR

  7. #7
    New Lounger
    Join Date
    Feb 2008
    Location
    Mason, Ohio, USA
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Can't connect to WAP-PSK network

    It's WPA, The SSID is not hidden, and the MAC address filter is turned off. I'm not sure about TKIP or AES, but my brother's laptop works fine on this network with TKIP

  8. #8
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Can't connect to WAP-PSK network

    In case this is an issue specific to the Dell 1390 adapter, you could check Dell's support site for an update, and check the profusion of Google results... dell 1390 wpa (PSK OR TKIP) @ Google

  9. #9
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Can't connect to WAP-PSK network

    Have you checked what channel you are using at each end?
    Did you try deleting and re-adding the connection on the laptop?

    StuartR

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •