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  1. #1
    New Lounger
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    Compatibility Tab (XP/Word 2003 SP2)

    Has anyone seen this behavior before?

    Open a blank Word 2003 document - the compability tab says Word 2003.
    Type in the document and save it (either using our Document Management Software or saving directly to the desktop)
    Close the document
    Go back into the document, check the compatibility tab and it says Microsoft Word 97

    I believe we have the compability downloads for 2007 installed.

  2. #2
    Plutonium Lounger
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    Re: Compatibility Tab (XP/Word 2003 SP2)

    I don't think that having the Microsoft Office 2007 Compatibility Pack installed causes the problem.

    See if Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post> lets you pinpoint the culprit.

  3. #3
    5 Star Lounger
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    Re: Compatibility Tab (XP/Word 2003 SP2)

    Hello.

    Go to Tools / Options / Save tab. At the bottom it will have checked "Disable features introduced after Word 97".

    This is a particularly difficult to explain setting in MS Word. It is both a document setting (meaning that a file saved with that turned on will display this setting when opened on other workstations) and an environmental setting (meaning that all documents you create after turning this on will have this setting - much as you've described).

    First, we'll address what to do with the existing documents that display the issue. Make a minor change in the document add then delete a space. Change the setting and then save the document. For some inexplicable reason, this setting will only carry thru when the document has first been "dirtied."

    Next we'll address how to correct your default environment. In a new session of Word, dirty the blank document on the screen (add then remove a space). Use File / Exit to close Word and save the document (and normal.dot if you are so prompted). When you next open Word this setting should have held fast.

    Finally, we'll talk about how this document variable monkeys with your environmental setting. Frankly, all we really have is supposition. Microsoft states that if you do not have the variable set, but open a file with the variable set, edit and close the file then the setting will disappear with the document. If you check the setting before/after editing such a file you'll see that it does in fact happen that way. However, as you have experienced, your Word environment was changed without you intending it to be so.

    HTH
    Karen

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