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  1. #1
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    External HDD not recognized (Vista SP-1)

    Installation of Vista SP-1 (downloaded file from MS) on my Vista Ultimate PC went perfectly and only took about 30 minutes to complete. However, I am experiencing one anomaly which I am at odds to remedy. My external HDD which is connected via eSata is no longer recognized when I power it on. To get the system to "see" it, I have to reboot. Needless to say, this is a major inconvenience since for the past year I have been able to simply power on/off the drive and use it at will.

    Any ideas on how to go about troubleshooting this issue?
    Jeff
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    Re: External HDD not recognized (Vista SP-1)

    This article might help.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: External HDD not recognized (Vista SP-1)

    Use Device Manager and check to see if the port has 'Power saving settings'. If the OS turns it off it may not get turned back on.

    Joe
    Joe

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    Re: External HDD not recognized (Vista SP-1)

    @Joe: Sorry.... but I'm not sure where to look for this "Port" and the power settings related to it in the Device Manager.... need input! <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    @John: Good information but I'm not sure what to do with it. <IMG SRC=http://www.the-highway.com/Smileys/stupidme.gif>. Checking the drivers for my 2 internal drives and the 1 external drive, they are all from Microsoft (native drivers). I don't recall installing any SATA drivers from the MB CD. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> I suppose I could use the "uninstall" option in Device Manager for the drivers and then reboot and let Windows reinstall them again, but would that work since all 3 drives (identical brand/size) are probably using those drivers one of which is, of course, my running OS.
    Jeff
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    Re: External HDD not recognized (Vista SP-1)

    "would that work since all 3 drives (identical brand/size) are probably using those drivers?"

    I'm not sure Jeff. If the external drive shows up in Device Manager, would it be possible to "update" the driver for that particular drive?
    John
    A Child's Mind, Once Stretched by Imagination...
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    Re: External HDD not recognized (Vista SP-1)

    John,

    I gave that a try and it didn't make any difference. Very strange anomaly this be..... which is par for the course when I have one of these very rare issues with a system. I'm weakly tempted to uninstall SP-1 and reinstall it with the external drive powered on to see if that makes any difference. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>
    Jeff
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    Re: External HDD not recognized (Vista SP-1)

    Joe,

    Just a brief update...... uninstalling SP-1 resolved this issue and a few other very small anomalies. I am going to wait until SP-1 is offered via Automatic Updates and install it with the external drive powered on and hope that the result will be 100% positive.
    Jeff
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    Re: External HDD not recognized (Vista SP-1)

    It appears that you have a driver or two issues, that needs to be addressed before the install of SP1.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: External HDD not recognized (Vista SP-1)

    Dave,

    I suppose that is possible, re: driver issue(s). And IF that is the case, how does one go about finding which driver(s) need to be updated? AFAIK, all my drivers are up to date for all my peripherals and video. <IMG SRC=http://www.the-highway.com/Smileys/scratch1.gif>
    Jeff
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    Re: External HDD not recognized (Vista SP-1)

    You need to check with the OEM of each piece of hardware, including the enclosures for that external drive.
    As it has been pointed out in other threads, SP1 will not be installed when using the Windows Update, if it finds any known driver issues. Check out <post:=701,723>post 701,723</post:>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: External HDD not recognized (Vista SP-1)

    Dave,

    Yep, Basics 101... which I have done and ALL drivers are current. I ran Windows Update and SP-1 was offered and I chose to update. It got about 60% through the download portion and gave me an error 800?6F (sorry, brain dead) and Googling the error gave me nothing relevant for Vista other than the PC not having the correct system time, which didn't apply in my case. So, I clicked the "retry" and it just continued on as if nothing had happened. After the download it installed without a hitch, rebooted twice and I was back to where I was after installing the standalone version.... same o, same o; e.g., external hard drive has problems being recognized if not powered on during bootup, log off/logon hangs and only a reboot will resolve that one and very long or totally stalled shutdown/reboots where the power button needs to be used to get out of that issue.

    I couldn't uninstall SP-1 via Control Panel/Programs/Installed Updates as I could with the Standalone install of SP-1 so I had to use System Restore to get back to where I am now. Soooooo, don't know what's up with this at the moment? <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> Read all the articles suggested, tried a few things of my own, etc., and SP-1 simply causes these small but irritating problems. I can't really complain... this is the first update or service pack that has ever given me a problem. Perhaps over the next few weeks something will be changed on Microsoft's end?
    Jeff
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    Re: External HDD not recognized (Vista SP-1)

    Nothing will be changed with Sp-1. The only things that could change are driver updates by the OEMs or a hotfix from Microsoft addressing your issue.

    Joe
    Joe

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    Re: External HDD not recognized (Vista SP-1)

    I have the opposite problem with a Seagate external USB drive and my Sony XP machine. I can NOT cold start up with the Seagate turned on, but I can do a soft boot with it on. <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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