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  1. #1
    Silver Lounger
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    ShadowProtect - report

    After reading all the glowing recommendations of "ShadowProtect", I didn't want to be closed minded nor blindly brand-loyal, so I applied for the FULL evaluation copy of ShadowProtect. I did a complete uninstall of Acronis True Image Home 11.xx and installed ShadowProtect on my Vista system. I then burned the .iso file to CD. The first thing I did was create a schedule to backup my system in the same way as I have done with True Image (weekly w/ 1 full and 3 Incrementals - repeat). I found the scheduling wizard to be far more difficult to understand and if I hadn't read through one particular support forum entry provided in the other thread here, I would have messed it up and it wouldn't have done what I intended. True Image scores better in creating schedules over ShadowProtect, IMHO.

    Secondly, I did a full backup of my Vista "C:drive" within Windows. ShadowProtect took at least twice the time to complete the backup compared to True Image 11.x. True Image again wins out.

    Thirdly, I verified the backup image which was created on my external hdd and it failed twice. Upon reboot, I tried the verification again and it passed successfully. I have never had a problem verifying backup image files in True Image thus once gain, True Image is better here (for me).

    Fourthly, I tried booting with the burned ShadowPerfect .iso CD, which is allegedly the equivalent to True Image's Recovery/Backup Boot Disk. The system would not boot with this CD in either my LG DVD combo drive nor my LG CD-RW drive. I did check the boot order in the BIOS and it was as it has always been; First Boot with removable drive (DVD/CD).

    Fifthly, I did a total uninstall of ShadowProtect and reinstalled it and also created another CD from the .iso file. Ran the above sequence again and got the same results.

    Conclusion: I cannot consider switching to ShadowProtect due to its unreliability, sub-standard speeds, interface and failure to boot with the CD which is the ONLY way one can restore and image. Although it advertisement is very appealing as to its features and alleged ease of use, I have not found them to be true in MY EXPERIENCE. Obviously, others are finding the program to work fine and I am happy for them. But it isn't just True Image that has been found to have problems on certain individual systems; ShadowProtect is typical of all software and thus not superior in this area.

    Yes, I have re-installed True Image and had it configured, created my long-standing weekly schedule, e-mail notification, etc., all within 15 minutes, tested and it is working 100% as it always has. I'm happy again. <IMG SRC=http://www.the-highway.com/Smileys/dance2.gif>
    Jeff
    simul iustus et peccator

  2. #2
    Gold Lounger Rebel's Avatar
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    Re: ShadowProtect - report

    Jeff,
    First of all let me say that in YOUR particular experience, TI is certainly the best choice for YOU.

    That being said, having first hand experience with Shadow Protect (after many years of allegiance to TI) and having read EACH and EVERY thread in the Shadow Protect forums, in NOT ONE INSTANCE has ANY poster experienced the negative experience in EVERY aspect of SP as you have.

    1) I'm really not sure what you find "difficult" or "confusing" about the scheduling of SP backups. To me, it`s pretty obvious and simple.
    2) If SP took "at least twice the time to complete the backup compared to True Image 11.x", then your experience is totally at odds with my experience and every other user that has posted on this aspect. I have certainly not experienced the "blazingly fast" backup speeds as indicated in the SP review, but I've certainly found backup times to be at least equal to or faster than those with TI.
    3) I've not yet had a "Verify" fail with SP, although I have had several fail with TI (especially when the backup `verified`upon backup yet `failed`upon an attempted restore)..
    4) I've not yet heard of ONE instance where the backup SP recovery CD would not boot.
    5) It is not necessary to uninstall and reinstall SP to create another boot CD.

    Frankly Jeff, your negative of assessment of SP due to "its unreliability, sub-standard speeds, interface and failure to boot with the CD which is the ONLY way one can restore and image" is astounding, and seems (to ME) at best, rather "suspect" and at worst, an "advertisement" for TI.

    I do realize that AV and Backup applications can and do elicit the most vociferous and subjective opinions and "reviews" of any software applications, but your damning observations of SP seem to be excessive (at least to me).

    I won`t debate the merits or shortfalls of either product. Each has its own merits and each has its own shortcomings, but to report that one totally fails while the other is ``perfect`` is simply unrealistic and misleading.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

  3. #3
    Silver Lounger
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    Re: ShadowProtect - report

    <hr>John unfortunately wrote:
    Frankly Jeff, your negative of assessment of SP due to "its unreliability, sub-standard speeds, interface and failure to boot with the CD which is the ONLY way one can restore and image" is astounding, and seems (to ME) at best, rather "suspect" and at worst, an "advertisement" for TI.<hr>
    John,

    I guess I could be offended at your judging my character and/or integrity, but I'm not since you do not know me and thus your vitriol toward my reporting of my actual experience with ShadowProtect is void of any truth. As I originally wrote, I rarely find myself involved in "brand loyalty", although Kaspersky would be one, albeit qualified, because companies and software does change. True Image has always worked for me, although over the years there have been some minor issues which Acronis support has resolved in a very cordial and timely manner. However, regardless of how well True Image has worked for me, I did want to try ShadowProtect to see how it would compare ON MY SYSTEM with True Image. I simply reported my personal experience.

    Secondly, I am not a novice re: PC's. I build, upgrade and repair tons of them. Thus my experience with ShadowProtect wasn't the result of ignorance.

    Thirdly, I uninstalled ShadowProtect because this is sometimes the best way to make things work when they first fail.... aka: start from scratch and give it another shot.

    Fourthly, I am amused by your energetic and bold defense of this new-found software and/or company. But if it works for you, then by all means use it. However, as I also stated not all software works for all people. It is well known that there have been some who simply cannot get True Image to work on their system(s). Accusing them of spuriously reporting failures, etc., and/or trying to troll for a competitor NEVER entered my mind nor those who tried to help them resolve their problems. Thus, may I suggest you assess your unwarranted response to me, a person who has been on this board for years and is usually well thought of as one who is fair and honest? <IMG SRC=http://www.the-highway.com/Smileys/scratchchin.gif>
    Jeff
    simul iustus et peccator

  4. #4
    Plutonium Lounger
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    Re: ShadowProtect - report

    Only in the interest of allaying the possible danger of other Loungers jumping into this free-for-all, I would like to ask you, Jeff and John, to take off the gloves now, take a deep breath and relax. You've both had your plus and minus say and other Loungers can look at both products in question if they like. Fortunately, as has been pointed out by others ( <img src=/S/grin.gif border=0 alt=grin width=15 height=15> ) there are plenty of threads in The Lounge on backup and imaging...

  5. #5
    Gold Lounger Rebel's Avatar
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    Re: ShadowProtect - report

    Al,
    Not to worry. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15> I've had my say and as I said in my earlier post, Anti Virus and Backup software both seem to provoke the most animated and heated debates.

    Jeff,
    If my response offended you, I am sorry. Both True Image and Shadow Protect have areas of strength and both have areas of weakness. The main thrust of my response was to point out that your experience is in complete opposition to both my experience and the experience of the majority of those who have posted on the Shadow Protect boards. Certainly, every user will have to evaluate their own requirements and draw their own conclusions as to which product best serves their needs. If you find it offensive or objectionable that I question the usefulness of a comparative review which determines that every aspect of "Product A" is lacking and deficient as opposed to "Product B" which excels in these same areas, then again, I apologize.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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