Results 1 to 8 of 8
  1. #1
    New Lounger
    Join Date
    Apr 2008
    Location
    Arnold, Missouri, USA
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts

    not being able to update

    I was not able to update my antivirus it kept saying that an update was needed so when I went to find the folder it wasn't able to locate the update. I ended up having to totally uninstall the avgfree and reinstall it . It told me that I had a working virus protection after I had uninstalled the old avgfree. Do you think I need to install the avgfree anti-spyware as well or is the avgfree ok by itself?
    Thanks so much, Pam.

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: not being able to update

    Anti-virus and anti-spyware target very different kinds of threats. You should have both. If AVG Anti-Spyware does not work well for you, you could try Microsoft's (Defender) or products from a number of other vendors.

    Links for reference:

    AVG Anti-Virus Free Edition (free vs. paid feature comparison)
    AVG Anti-Spyware Free Edition (free vs. paid feature comparison)

  3. #3
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: not being able to update

    I think I noticed a similar issue with AVG Free, although it was hard to pick because I was having to manually update (for other reasons). I suspect that there was a major update (over the weekend?) and maybe this required a reboot or similar. Mine seems to have returned to smooth autoupdating now though. You can right-click the tray icon and click "Check for updates" just to be sure you are current.

    Alan

  4. #4
    4 Star Lounger
    Join Date
    Mar 2004
    Location
    Griffith, New South Wales, Australia
    Posts
    507
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: not being able to update

    Alan,

    AVG Free is still at version 7.5. The paid product is at version 8. Over the weekend my AVG Free gave me a popup suggesting that I update to the newer version - the paid one.

    I was not very happy about the pop up. It was not, I thought, the sort of behaviour that an anti @#$# ware program should display.

  5. #5
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: not being able to update

    <img src=/S/yep.gif border=0 alt=yep width=15 height=15> I think I got a brief glimpse of that too. Suitably unimpressed also.

    Alan

  6. #6
    Super Moderator BATcher's Avatar
    Join Date
    Feb 2008
    Location
    A cultural area in SW England
    Posts
    3,417
    Thanks
    33
    Thanked 195 Times in 175 Posts

    Re: not being able to update

    Contrariwise, it could be argued that you are getting AVG Free <img src=/S/free.gif border=0 alt=free width=30 height=15>, and so one popup in the life of the product is hardly particularly onerous, when you consider how much they have to spend to produce the software and keep it updated... That must be as close to the fabled "free lunch" as you will see!

    It seems that v8 of AVG Free is due out on Thursday.
    BATcher

    Time prevents everything happening all at once...

  7. #7
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: not being able to update

    Well, let's just say that it spoiled their hitherto unblemished record.

    Alan

  8. #8
    4 Star Lounger
    Join Date
    Mar 2004
    Location
    Griffith, New South Wales, Australia
    Posts
    507
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: not being able to update

    John,

    Yes I understand that, and am suitably honoured that AVG want to provide me with their excellent product for free. (And I service computers that use both free and paid versions depending on the owners wishes)

    BUT, over the last few years we have waged war against popups because they can do nasty things to our computers. We have educated users not to click on things inside popups and I thought we were winning.

    To have AVG do the popup thing is just against all of that and has disappointed me. It is blatant advertising and I am not impressed.

    Johanna

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •