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  1. #1
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    Windows Update History Missing (Home Premium SP1)

    Usually, when I select Windows Update, View Update History, I get a list of all updates. Today I get a list of the last update only [4/25/08 Defender definitions]. Then if I select the link "Go to Installed Updates" I get the full list of updates prior to 4/25/08. The old list in View Update History showed all updates, even the ones that failed. What could have changed to make the update history disappear. Also, I don't have any hidden updates. It feels like it is a setting somewhere that I must have changed, maybe in Services??? Does anyone have any ideas?

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    <font face="Comic Sans MS"><big><font color=4682b4>Sherry</font color=4682b4></big></font face=comic>

  2. #2
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    Re: Windows Update History Missing (Home Premium SP1)

    Did you use some kind of "windows cleaner" utility?

    I think the Update History is stored in C:WINDOWSSoftwareDistribution; if that folder got deleted or cleared, you'd lose the history.

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    Re: Windows Update History Missing (Home Premium S

    Hi Hans. No I didn't use any kind of utility but I was tweaking the Services - setting some to Manual etc. and I didn't know if there is a Service related to this issue. I still have the folder C:WINDOWSSoftwareDistribution that has 8 sub folders one being "Logs". But the file called WindowsUpdate.log is located in C:UsersSherAppDataLocalMicrosoft. The file appears to contain all the data but it just doesn't appear in the history.
    <font face="Comic Sans MS"><big><font color=4682b4>Sherry</font color=4682b4></big></font face=comic>

  4. #4
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    Re: Windows Update History Missing (Home Premium S

    Microsoft Update looks at the information in C:WINDOWSSoftwareDistributionDataStoreDataStore.ed b - see How to clean the Windows Update History. Perhaps that file has become damaged.

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    Re: Windows Update History Missing (Home Premium S

    I have 2 files - DataStore.edb dated 4/27/08 (the last time I updated Defender) and DataStore(2).edb dated 11/29/07. The 4/27 file is larger. I tried to rename DataStore.ebd but it tells me it is in use by some other program. Plus if I rename it I will lose the history which is pretty much where I am at now. I guess it doesn't matter if I lost the history but I kind of liked being able to see it.
    <font face="Comic Sans MS"><big><font color=4682b4>Sherry</font color=4682b4></big></font face=comic>

  6. #6
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    Re: Windows Update History Missing (Home Premium S

    The old list in View Update History showed all updates, even the ones that failed. What could have changed to make the update history disappear. Also, I don't have any hidden updates.

    After you installed Service Pack 1, all updates in Update History prior to SP-1 are cleared (because they are included in SP-1). Backup file of previous Update History was also created. If you decide to uninstall SP-1, your previous Update History will be restored. This behavior is by design.

    Also, all updates which you mark "hidden" were included in SP-1 and you do not need an option to install them anymore.

  7. #7
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    Re: Windows Update History Missing (Home Premium S

    Ah! Thanks for the info kaplinb. Now it makes sense. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    <font face="Comic Sans MS"><big><font color=4682b4>Sherry</font color=4682b4></big></font face=comic>

  8. #8
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    Re: Windows Update History Missing (Home Premium S

    When I view update history on my Vista Ultimate SP-1 machine I see every update since I installed Vista in Feb. 2007. I think it is more likely you've disabled a service that is required for this functionality.

    Joe
    Joe

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    Re: Windows Update History Missing (Home Premium S

    Joe, I can see the updates if I go to Windows Update, View Update History, and then click on Installed Updates. Before SP1 I was able to see all updates and failures just by going to View Update History. Where is it you see it and do you suppose there is a difference in this area between Ultimate and Home Premium? Also, I wonder how I can find a list of the default SP-1 Services settings?
    <font face="Comic Sans MS"><big><font color=4682b4>Sherry</font color=4682b4></big></font face=comic>

  10. #10
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    Re: Windows Update History Missing (Home Premium S

    I see a complete list no matter where I look. The lists are just organized a little differently. Now, I'm on a Vista Business machine at work. It could be a difference between Business/Ulitmate & Home Premium I suppose but I doubt it. Is this a new machine with SP-1 already integrated? Your default list of services is dependent on your hardware & operating system features installed. You can look at Windows Vista SP1 Service Configurations by Black Viper for a well respected opinion. However, I've found that if you have a machine that has been properly configured to run Vista you won't need to do this nor will you find much difference in operations (if you can notice any at all).

    Joe
    Joe

  11. #11
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    Re: Windows Update History Missing (Home Premium S

    I manually updated to SP1 after which I used Black Viper to check the services and most of mine agreed with that list. I have searched the M$oft site for anything that might explain the loss of update history and was quite willing <img src=/S/smile.gif border=0 alt=smile width=15 height=15> to accept kaplinb's answer that it was by design. And it could be a difference between versions as you suggested. You'd just think it would be documented somewhere.
    <font face="Comic Sans MS"><big><font color=4682b4>Sherry</font color=4682b4></big></font face=comic>

  12. #12
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    Re: Windows Update History Missing (Home Premium S

    What do you mean by "most of mine agreed"? Agreed with a specific configuration? Agreed with a default setting? Have you changed any service settings? BTW, Microsoft is providing free support of SP-1 install issues. It may be worthwhile contacting them.

    From The Windows Experience Blog : Windows Vista SP1 FAQ:

    I am having a problem installing Windows Vista SP1. What do I do?
    You should contact Microsoft Help & Support. Microsoft Help & Support provides you with email, chat, or telephone support where you can talk to a Microsoft Support Agent to assist in troubleshooting your installation issue. You can go to Microsoft Help & Support going to the following URL: http://support.microsoft.com/oas/def...px?gprid=11732

    Be sure you choose "Windows Vista Service Pack 1 (All Languages)". Unlimited installation and compatibility support is available at no charge until March 18, 2009.

    Does contacting Microsoft Help & Support cost me anything?
    No. Unlimited installation and compatibility support is available at no charge until March 18, 2009.

    Joe
    Joe

  13. #13
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    Re: Windows Update History Missing (Home Premium S

    Most of mine agreed with the listed default Home Premium SP1 Services. There were a few that I had disabled that they had set to Manual - mostly having to do with Remote Access. But I changed them back to the Black Viper settings. I did contact Microsoft on the free line and their answer (just this morning) was that SP1 deleted the history and they are looking into it. So, I guess that's that. I did tell the support person that I know of people with other versions of Vista that still have their history after SP1 but that fell on deaf ears. Supposedly they are going to check and call me back. I find it curious that we have to go to Black Viper to find out what the default services settings are. You would think Microsoft would have that in their KB.
    <font face="Comic Sans MS"><big><font color=4682b4>Sherry</font color=4682b4></big></font face=comic>

  14. #14
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    Re: Windows Update History Missing (Home Premium S

    Did you click on the "View installed updates" in the left side panel of uninstall listing?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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