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  1. #1
    New Lounger
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    Windows will not boot past splash screen (XP SP2)

    Hi everyone,

    I could really use some help one this one, I was performing a windows update saturday after a re install, the re install, was good, I had been running without updates for a bit because I do not trust them, in any case, I decided to update. During the updates, I had a power outage / shortage, whatever. i had set a restore point before the updates, but now it goes to a blank screen after the splash screen, and system restore, Last Known Good Config. I am currently in safe mode, but nothing else will boot! Help!

  2. #2
    Uranium Lounger
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    Re: Windows will not boot past splash screen (XP SP2)

    If I'm understanding your problem, you are able to get into Safe Mode and would like to go back to the way things were before the update/power failure.

    Have you tried going into System Restore while in Safe Mode and restoring to the restore point you just set before this happened ??
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  3. #3
    New Lounger
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    Re: Windows will not boot past splash screen (XP SP2)

    Yes, no change.I meant to say that it still does this after system restore, LKGC, ect.

  4. #4
    Uranium Lounger
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    Re: Windows will not boot past splash screen (XP SP2)

    I don't want to be the bearer of bad tidings, but it sounds like you might have to do another reinstall.

    Had you begun to reinstall your programs and data ?? If no, it shouldn't be too painful. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
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  5. #5
    New Lounger
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    Re: Windows will not boot past splash screen (XP SP2)

    Oh, yeah i had, and I had just reinstalled itunes, which will only let you put it on 5 machines, that was # 3.

  6. #6
    Uranium Lounger
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    Re: Windows will not boot past splash screen (XP SP2)

    > I had just reinstalled itunes, which will only let you put it on 5 machines, that was # 3.

    Fortunately, you have 2 left. <img src=/S/duck.gif border=0 alt=duck width=23 height=23> Seriously, since you will be installing to the same machine, it might allow the reinstall without counting it as a new one. If not, you can always contact Apple and explain your situation and I'm sure they will make an exception.

    Just a caution for future installations. I always make sure I've got the OS and all updates installed and working properly before I install anything else. The native Windows firewall will protect you while you are getting the updates and then you can install any other firewall (I use ZoneAlarm free), your AV and any other anti-malware/spyware software and system tools. Once you have all that up and running correctly, then it should be OK to reinstall your apps and data. HTH <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
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  7. #7
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    Re: Windows will not boot past splash screen (XP S

    So you can boot to Safe Mode?

    You could try to run System File Checker (sfc) to see if it finds some corrupt or wrong file to replace. More about that further down.

    But I would start with a chkdsk run, to check the hard drive (you did have a power outage). Then perform a system file check. Since you have trouble in startup, perhaps it would be better to do the chkdsk run from the Recovery Console (info about RC at MSFT). But it can of course be run from Windows, although it have to reboot then.

    Boot from your Windows XP CD, select Repair with Recovery Console from first screen. Select the system you want to log on, example: 1. C:Windows, then press 1 and Enter, next enter your Administrator password.

    chkdsk /? will give you information about switches available in RC.

    Run: chkdsk C: /r

    When finished; To exit RC and reboot after you are finished, enter "Exit" press Enter. For a little quick info. about chkdsk in Recovery Console see for ex. latter half of this <post:=603,616>post 603,616</post:>.

    SFC
    System File Checker is a tool and part of the Windows File Protection. Normally Windows File Protection is there in the background protecting system files from being replaced, such as during a program install. (Only a few trusted installers are allowed to change system files; such as Windows Update, Microsoft Update, Service Packs, updates etc.). But a file can become somehow replaced, then it can be good to run sfc. For corrupt files I don't think sfc is capable of finding a small corruption if the file is the right version, but one never know. That is why I would check hard drive first (chkdsk), then sfc.

    If you are loged on as Administrator or with administrator privileges in Safe Mode You could try to run:
    sfc /scannow
    and do have your Windows install media (CD) ready or in drive.

    Saerch the lounge for "System File Checker" or "sfc" and you will find some more information. Or the help at home <img src=/S/smile.gif border=0 alt=smile width=15 height=15>; click Start | Help and search for "System File Checker", you may have to click "related information" or such in the search result.

    For MSFT System File Checker article, see http://support.microsoft.com/kb/310747.

    You may have seen this but for reference, Troubleshooting startup problems at MSFT. Some are maybe not for your case, if file becomes corrupt due hard drive and power outage, then a system restore probably don't help but do check your files and hard drive.

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