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  1. #1
    5 Star Lounger
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    Terminating IE7 (Internet explorer 7.0)

    My wife is unable to terminate IE7 by simply clicking on the [x] in the upper right corner. If she does that then it hangs on her and she has to use Ctrl-Alt-Del and delete the application from the Task manager's screen. Any ideas on how to resolve this. If I have to reinstall the application, how do I save her cookies and Favourite Places?

    Thanks.

    Ron M.

  2. #2
    Plutonium Lounger
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    Re: Terminating IE7 (Internet explorer 7.0)

    Have you run thorough scans with up-to-date anti-virus and anti-spyware programs?

    I'd download and install HiJackThis from Merijn.org (free).

    The result of running this program is a log that can be analyzed online, for example HijackThis Logfileauswertung or HiJackThis! Log auto analyzer V2, or by experts at the SWI Forums. (Don't post your HijackThis log here in Woody's Lounge)

  3. #3
    5 Star Lounger
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    Re: Terminating IE7 (Internet explorer 7.0)

    Hans, we have run a virus scan with the latest updates and everything is clean. I will try the Hijack thing and see what happens. Thanks.

    Ron M

  4. #4
    Administrator
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    Re: Terminating IE7 (Internet explorer 7.0)

    Add-ons are often the cause of problems with IE. Try running without addons and see what happens. Or try disabling them one at a time until you find the culprit.

    Joe
    Joe

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