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  1. #1
    Silver Lounger
    Join Date
    Jan 2001
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    West Long Branch, New Jersey, USA
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    Stops at Welcome Screen (XP)

    Hi All,

    My wife's PC stops booting at the Welcome screen - obviously not getting very far in the process. I did a search for "fail to boot" and went back a few screens but did not see anything.

    Any ideas on what the problem is?

    TIA

    Fred

    PS. I think she said she did a system restore to a point before the problem started happening (just a few days ago).

  2. #2
    Silver Lounger
    Join Date
    Apr 2001
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    New York, New York, USA
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    Re: Stops at Welcome Screen (XP)

    Try to boot to Safe Mode (pressing F8 when the first Windows splash screen appears).

    When in Safe Mode, check events (click Start > Run, type EVENTVWR and hit Enter; in Event Viewer window click System on the left pane) marked with red X or yellow question mark. Double-click such event and write down event description.
    Then you can try to restore last good configuration (Start > All Programs > Accessories > System Tools > System Restore.)

    If restore will not work, please post event descriptions.

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