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Thread: Stops at Welcome Screen (XP)
2008-06-10, 13:39 #1
- Join Date
- Jan 2001
- West Long Branch, New Jersey, USA
- Thanked 9 Times in 7 Posts
Stops at Welcome Screen (XP)
My wife's PC stops booting at the Welcome screen - obviously not getting very far in the process. I did a search for "fail to boot" and went back a few screens but did not see anything.
Any ideas on what the problem is?
PS. I think she said she did a system restore to a point before the problem started happening (just a few days ago).
2008-06-10, 14:28 #2
- Join Date
- Apr 2001
- New York, New York, USA
- Thanked 1 Time in 1 Post
Re: Stops at Welcome Screen (XP)
Try to boot to Safe Mode (pressing F8 when the first Windows splash screen appears).
When in Safe Mode, check events (click Start > Run, type EVENTVWR and hit Enter; in Event Viewer window click System on the left pane) marked with red X or yellow question mark. Double-click such event and write down event description.
Then you can try to restore last good configuration (Start > All Programs > Accessories > System Tools > System Restore.)
If restore will not work, please post event descriptions.