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  1. #1
    2 Star Lounger
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    slow reboot & unable to backup (Vista Home Premium/Office 2007)

    If I close Outlook and try to go back again immediately (to do something I forgot), it takes 3-5 minutes for Outlook to reappear. Also, I've been unable to backup Outlook to my external drive (I've had no trouble backing up the rest of the hard drive). Could the problems be related?

  2. #2
    Plutonium Lounger
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    Re: slow reboot & unable to backup (Vista Home Premium/Office 2007)

    Outlook always remains in memory for a while after you close it, how long exactly depends on the version, on how big you .pst files are etc. In general, it's a good idea to wait for 10 or 20 seconds after you close it before you restart it if necessary.
    But the very long delay that you describe plus the inability to backup makes me think that Outlook remains in memory indefinitely - can you check this in the Processes tab of Task Manager? Look for OUTLOOK.EXE.

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    Re: slow reboot & unable to backup (Vista Home Premium/Office 2007)

    I operate IE7 , my .pst files aren't large and I usually wait more than 10 seconds to go back. Where do I find Task Manager?
    Ken

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    Re: slow reboot & unable to backup (Vista Home Premium/Office 2007)

    Try "Ctrl-Alt-DeL" <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: slow reboot & unable to backup (Vista Home Premium/Office 2007)

    Where does Internet Explorer 7 come into this? Your question was about Outlook.

    To start the Task Manager, right-click an empty part of the Windows taskbar and select Task Manager from the popup menu. The Task Manager window has several tabs; activate the second one, named Processes.

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    Re: slow reboot & unable to backup (Vista Home Premium/Office 2007)

    Sorry about IE7, I guess when you asked about the version I put it in. I found Outlook.Exe. Now what.
    Bye the way, when I tried to backup Outlook that little circle that you see when Windows first comes on the screen, kept running for over an hour. I tried to close Outlook and couldn't so I just restarted the computer. After the restart, I went back to outlook and got a box titled Personal Folders that read: "This information service has not been configured. Select an existing file to configure, or type the name of a new file to create.". Not knowing what to do, I just closed the box and proceeded as usual.
    Ken

  7. #7
    Super Moderator jscher2000's Avatar
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    Re: slow reboot & unable to backup (Vista Home Pre

    Sometimes Outlook does not close successfully, and keeps the data file (usually outlook.pst). Because it is a database file, if it is not closed "properly," Outlook often will have to recover the file at the next startup. This can be extremely slow, but usually you will see a message from Outlook telling you that is what it is doing. If you see this one, it is best to way.

    Why doesn't Outlook always close correctly? I'm not sure. Sometimes other applications are involved, so closing Outlook last (after other Office applications and browser and PDF viewers, etc.) might help.

    To root out any file corruption in your mailbox, you can try the Inbox Repair Tool, scanpst.exe. More info: How to use the Inbox Repair Tools to recover e-mail messages in Outlook 2002, Outlook 2003 and Outlook 2007 (MSKB 287497).

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