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  1. #1
    Lounger
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    False Attachment Symbol (Outlook 2003 )

    Upon receiving replies to original e-mails that never included any attachments, the attachment symbol (the paper clip) appears in the main screen. Once opened, there is no sign of any attachment. No attachments have ever existed on these e-mails. The attachment symbol does not show in the sent folder.
    Attachment symbol still shows when a copy is sent to Outlook 2007. Using Exchange server. Only happens occasionally, not always, very strange.

    Anybody seen this before?

  2. #2
    Plutonium Lounger
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    Re: False Attachment Symbol (Outlook 2003 )

    Which anti-virus program are you using?

  3. #3
    Lounger
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    Re: False Attachment Symbol (Outlook 2003 )

    Symantec Corporate Antivirus 10.2

  4. #4
    Plutonium Lounger
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    Re: False Attachment Symbol (Outlook 2003 )

    Thanks, that rules out one possibility (AVG reputedly does this, but not Symantec AntiVirus as far as I know). But unfortunately I don't have another idea; I hope that someone else will be able to help.

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: False Attachment Symbol (Outlook 2003 )

    HTML messages with embedded images sometimes show a paper clip (more often in Outlook Web Access than in Outlook 2003).

    If this is a message from the Internet, you could view the internet headers (View > Options). Toward the bottom, you can find information on how the various parts of the message were identified before Outlook decoded them into its data structure. Example of HTML message with an image attachment:

    <code>------=_Part_3027_26910190.1214424474147
    Content-Type: multipart/alternative;
    boundary="----=_Part_3028_28138945.1214424474147"

    ------=_Part_3028_28138945.1214424474147
    Content-Type: text/plain; charset=WINDOWS-1252
    Content-Transfer-Encoding: quoted-printable
    Content-Disposition: inline

    ------=_Part_3028_28138945.1214424474147
    Content-Type: text/html; charset=WINDOWS-1252
    Content-Transfer-Encoding: quoted-printable
    Content-Disposition: inline


    ------=_Part_3028_28138945.1214424474147--
    ------=_Part_3027_26910190.1214424474147
    Content-Type: image/gif; name=cflogo.gif
    Content-Transfer-Encoding: base64
    X-Attachment-Id: 0.1


    ------=_Part_3027_26910190.1214424474147--</code>

    Maybe this will shed some light?

  6. #6
    Lounger
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    Re: False Attachment Symbol (Outlook 2003 )

    Thanks,
    Yep, turns out all the ones with problems all have embeded images in the signatures.

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