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  1. #1
    New Lounger
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    Blocked Images in Outlook 2002 (Outlook 2002)

    I am having images blocked in Outlook 2002 (XP). I have searched for an answer but can find no help. I have found help with Outlook 2003 but no help for 2002.

    I would really appreciate any help that someone can offer.

    Thank you,

    Ken

  2. #2
    Plutonium Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Are they linked images? Outlook might block those to prevent webbugs from doing their work.

    See OFFXP: How to Block Linked HTTP Images in Office XP Documents

  3. #3
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Hi Hans,

    Thanks for your help.

    I believe that they are linked images because I get a red x where the image should appear.

    I checked out the link that that you gave. I made sure that I have SP2 in place. The linked showed two places to check in the registry. In both places there was no such DWORD value.

    Do you have any other suggestions?

    Thanks,

    Ken

  4. #4
    Plutonium Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    If you right-click one of the "red x" images, is there an option to display the picture?

  5. #5
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Hi Hans,

    When I right-click the only options are "Copy" "Select All" "View Source". An option "Display" is not even there dimmed.

    Ken

  6. #6
    Plutonium Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Try the following:
    - Quit Outlook.
    - Select Start | Run...
    - Type regedit and press Enter.
    - Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0Outloo kSecurity.
    - Double click the OutlookSecureTempFolder entry in the right hand pane.
    - You'll typically see something that resembles Cocuments and Settings<username>Local SettingsTemporary Internet FilesOLK37
    - Select the entire path and copy it to the clipboard (Ctrl+C).
    - Start Windows Explorer.
    - Paste the path into the Address box (Ctrl+V) and press Enter.
    - Alternatively, select Start | Run..., paste the path and press Enter.
    - Delete all files from the folder that appears.
    - Start Outlook and see if the pictures are displayed.

  7. #7
    New Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Hi Hans,

    Thank you for your patience!!

    I did exactly as you suggested and deleted 7 files that were in the Temporary Internet Files folder.

    The images still did not appear.

    I rebooted my computer. No change.

    I sent the email with blocked images to myself. Still blocked.

    I have up-to-date antivirus (AVG). I can see nothing in its configuration that would block images.

    I run Adaware and Spybot.

    Any other ideas?

    Thanks for your help,

    Ken

  8. #8
    Plutonium Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    I'm very sorry, but I'm out of ideas. I hope that someome else will come up with a helpful suggestion.

  9. #9
    New Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Hi Hans,

    Thanks for your help!!

    Maybe you could do one more thing for me.

    I made a backup of my PST file and then did an uninstall and reinstall of Outlook. That did not help. When I do uninstalls, and I could be wrong, but I think that everything is not uninstalled. I suspect that little remnants of the program persist, maybe in the Registry. I would appreciate it if you could direct me to a site that would instruct in how to do a Complete Uninstall of Outlook 2002.

    Thanks,

    Ken

  10. #10
    Plutonium Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Revo Uninstaller Freeware was recently discussed favorably in the Other Software Applications; it claims to be able to remove traces of a program that remain after uninstalling it.

  11. #11
    Star Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Have you tried Attachment Options from SlovakTech.com?

    Have been using it for years. It's tiny and free.

    http://tinyurl.com/78od

  12. #12
    New Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Hi Hans,

    Thank you for that link. Revo Uninstaller is an amazing program and I am sure that I will be able to use it to great advantage with the 22 networked computers that I manage at our church. On my home computer there was a program (PhotoGallery) that tried to install every time that I rebooted. It was not visible in Add/Remove programs but Revo found it and deleted it. Yes!!!

    Regarding my Outlook problem; completely uninstalling Office XP did not help. The images are still not visible. I have a message from another "Portal" user. If his suggestion does not help I will be formatting my drive and starting over.

    Thanks again,

    Ken

  13. #13
    New Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Hi Allan,

    Thank you for your suggestion. I used the addon and I still cannot see the images. I know when I am beat. I am going to format my drive and start over.

    Thanks again,

    Ken

  14. #14
    Uranium Lounger
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    I think you a throwing the baby out with the bathwater.

    In Outlook 2002 and prior, many of these display settings are affected by Internet Explorer. What version of IE are you using? What have do you have set in IE under Internet Options | Multimedia?
    -John ... I float in liquid gardens
    UTC -7DS

  15. #15
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    Re: Blocked Images in Outlook 2002 (Outlook 2002)

    Hi John,

    Thanks for offering to help. I used Mozilla Firefox version 2.0.0.15 and I do not see any options re multimedia.

    If I forward an email, with images, to myself and open it on the mailserver using WebMail, the images appear. If I then download that very same email on to my computer and open it in Outlook, the images do not appear. From my limited perspective I think that this points the finger at Outlook as the culprit. Do you agree?

    Thanks again,

    Ken

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