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  1. #1
    5 Star Lounger
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    Unable to install DL update (Windows XP Profession

    I have an update shield on the “Turnoff Computer” button. When I turnoff the Computer, it appears that the update is being installed as I get a message not to shutdown until the installation is complete. After a short period the computer turns off automatically. I checked the management console. It show and error saying, “Installation Failed – Outlook 2003 junk email filter (KB951476)".

    How do I remove this downloaded update patch? I suspect this patch has been corrupted.

  2. #2
    Silver Lounger
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    Re: Unable to install DL update (Windows XP Profession

    Download the patch from

    http://www.microsoft.com/downloads/details...;displaylang=en

    Save it to the hard drive, and then install (double-click) it.
    After the installation Windows Installer will automatically remove early unsuccessful download.

  3. #3
    5 Star Lounger
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    Re: Unable to install DL update (Windows XP Profes

    After downloading, the manual install failed. I found in the Management console (Services & Applications - Services) that the Office Source Engine was disabled. I changed the setting to Manual. This time the installation of the update worked. Thanks for the help.

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