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  1. #1
    3 Star Lounger
    Join Date
    Jan 2001
    Cleveland, Ohio, USA
    Thanked 0 Times in 0 Posts

    Attachments Missing (OL 2003 SP2)

    One person states that whether internal or external users send email with attachments she never gets them and the senders get a message about delivery failure.

    I sent a message and the first one generated the failure as described but subsequent emails with attachments from me succeeded in generating a delivery receipt, the first one did not have the attachment. The second message tried with a delivery receipt the user got the attachment.

    Anyone have ideas, other than the interference of an anti-virus program, on what could be behind such behavior?


    I know enough to know I don't know enough

  2. #2
    Uranium Lounger
    Join Date
    Dec 2000
    Salt Lake City, Utah, USA
    Thanked 5 Times in 5 Posts

    Re: Attachments Missing (OL 2003 SP2)

    Not sure - but is there the possibility that the message failure relates to attachment size, and the user is near their server-side mailbox size limit? Are these blocked attachments? Is the user running out of TIF (see thread starting with <post#=663,020>post 663,020</post#>)? And, if activated, have the user select their Deleted Items box, select Tools | Recover Deleted Items, and permanently delete unwanted items therein.
    -John ... I float in liquid gardens
    UTC -7ąDS

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