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  1. #1
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    Stupid Windows update from MS!!

    Today I dutifully did windows updates on 2 computers. 1 XP pro, the other Win 2000. At the conclusion both had the same problem. Firefox, IE, Eudora, Skype ... none could get to the internet. Finally on XP I did a system restore to a point prior to the update, and all is well on that machine. There is no such option on Win 2000. Any hints how I can get it back in operation ... very frustrating as it is my main machine. ... Al Stewart

  2. #2
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    Re: Stupid Windows update from MS!!

    This won't help with your current problem, but, the moral of the story is "check with Woody before you apply MS updates!".

    For your sake, I hope MS issues a fix to their fix quickly <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16>
    <font face="Comic Sans MS" color="blue">TimOz</font>
    <img src=/S/flags/Finland.gif border=0 alt=Finland width=30 height=18> <img src=/S/flags/Australia.gif border=0 alt=Australia width=30 height=18>

  3. #3
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    Re: Stupid Windows update from MS!!

    Thanks -- I think!!

    I managed to uninstall the last two security updates from today, and I'm back on line. -- It was another learning experience.

    Al

  4. #4
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    Re: Stupid Windows update from MS!!

    You might want to read the knowledge base articles to see if there are any caveats. There may also be more information on what the patch is trying to fix. That might lead you to what is going on after the patch is applied. BTW, are both PCs otherwise up-to-date with service packs and patches?

    Joe
    Joe

  5. #5
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    Re: Stupid Windows update from MS!!

    Yep ... both are completely uptodate ... except for these that I uninistalled. I will be looking at MS again to see what they were supposed to be doing.

    Thanks again.

    Al

  6. #6
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    Re: Stupid Windows update from MS!!

    If you are running ZoneAlarm see MS update KB951748 and ZoneAlarm --- PROBLEM - dslreports.com for information about something that reads like your problem.

    Joe
    Joe

  7. #7
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    Re: Stupid Windows update from MS!!

    Thanks for the heads-up. Nice (I think) to know I'm not alone with the problem.

    Al

  8. #8
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    Re: Stupid Windows update from MS!!

    Hello Al, Could you please post the KB number of the updates that you installed that caused your problem? I don't want to go through the same thing, so I will not install them if they show up when I do the Windows Update thingy.
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  9. #9
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    Re: Stupid Windows update from MS!!

    The problem appears to be update 951748 if you have the ZoneAlarm firewall - see AskWoody.

  10. #10
    Silver Lounger Duchess843's Avatar
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    Re: Stupid Windows update from MS!!

    My what swift service,

    Thanks Hans.
    Since I don't use ZA, Windows Update will not suggest that update. But, it's good to have the KB number, just in case.

    I would like to ask a question re: the difference between Windows Update and Microsoft Update? Do they both perform the same task or is one better than the other?

    Thank you.
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  11. #11
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    Re: Stupid Windows update from MS!!

    Microsoft *will* suggest that update to all Windows XP users. It only causes problems (as far as I know) if you have ZoneAlarm. I don't have ZoneAlarm and installed the update without problems.

    Microsoft Update is the newer, integrated update service, it combines Windows Update and Office Update. In general, I'd recommend using Microsoft Update.

  12. #12
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    Re: Stupid Windows update from MS!!

    The answer is already posted ...but yes ... it appears to be 951748. I uninstalled two "security" updates on general principles, but I will put the other one back and wait until MS or Zone Alarm comes up with a solution to 951748.

    Al

  13. #13
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    Re: Stupid Windows update from MS!!

    >"I will put the other one back and wait until MS or Zone Alarm comes up with a solution to 951748."

    Expect it to come from Microsoft. ZoneAlarm won't care because it was Microsoft that created the incompatable or corrupt update.
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  14. #14
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    Re: Stupid Windows update from MS!!

    Microsoft was closing an security issue. It is likely they will not change the patch because one third party program is incompatible. It is more likely that ZoneAlarm will have to issue an update.

    Joe
    Joe

  15. #15
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    Re: Stupid Windows update from MS!!

    Zone Alarm is looking at it ...

    Al

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