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  1. #1
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    Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    Hi everyone. I have two sites that have recently upgraded from Word 97 to Word 2000 and are running on Citrix Metaframe.

    It appears that when a text box is used in a document that somewhere in the document (not necessarily the text box itself) a large black spot occurs. You can still type through it although it's difficult as you can't see what you're typing). Changing to Normal view allows you to see your text, but most of the users prefer Print Layout view.

    The templates were originally Word 97 but I've made sure that under Tools, Options, Compatibility the settings are for Word 2000. I've even recreated the templates solely from Word 2000 but am still getting the same problem.

    Any ideas?

  2. #2
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    Re: Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    Post a screen shot of these mysterious black spots. Have you considered leaving the spots and opening a tourist attaction? Could be worth millions: "Famous New Zealand Mystery Spots" Bumper stickers: "I saw the Black Spots"
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
    <img src=/w3timages/blackline.gif width=33% height=2><img src=/w3timages/redline.gif width=33% height=2><img src=/w3timages/blackline.gif width=33% height=2>

  3. #3
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    Re: Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    I could become a millionaire!! (?) Artwork would be easy!

    When I next go on site I'll get a screen shot and post it.
    Thanks.

  4. #4
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    Re: Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    I'm not sure how to post a screen shot so have posted a Word document with screen shot attached. Modifying the zoom to say 75% removes the smudge. I can also take a file that has this problem and put it on my development machine (not Metaframe) and everything is fine.
    Attached Files Attached Files

  5. #5
    BAM
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    Re: Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    Hi Karen,

    I'd say it's the graphics driver since it can be removed when you alter the zoom.
    ~~~~~~~~~~~
    Cheers! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  6. #6
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    Re: Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    Karen,

    Unrelated question: what are the menu items on the Citrix Metaframe XP toolbar for?

    Gary

  7. #7
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    Re: Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    I'm tracking with Gary, and BAM's on queue too. It's got to be related to Citrix. Make sure it's configured properly for your graphics adapter and screen resolution.
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
    <img src=/w3timages/blackline.gif width=33% height=2><img src=/w3timages/redline.gif width=33% height=2><img src=/w3timages/blackline.gif width=33% height=2>

  8. #8
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    Re: Text Boxes Causing Black "Smudge" (W2K - Citrix Metaframe 2000)

    Hi Gary, my knowledge of metaframe is nil - all I do is log on and get into Word as fast as I can!

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