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  1. #1
    2 Star Lounger
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    Email main commands gone (Send, Forward, Delete) (2002 SP 3)

    From within an e-mail message, either composing or received, suddenly I have no option to Delete, Send, Forward, etc. Not sure how these commands disappeared. Can't figure out how to get them back. Any help?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Email main commands gone (Send, Forward, Delete) (2002 SP 3)

    Has one of your toolbars stopped appearing, or were commands removed from the toolbar?

    If a toolbar does not appear, you should be able to turn it back on by right-clicking after Help on the menu bar.

    You can add and remove, or completely reset the controls on a toolbar by using the Customize option at the bottom of the toolbar list.

    Does that help?

  3. #3
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    Re: Email main commands gone (Send, Forward, Delet

    Actually, no. I don't want itsy bitsy commands, I want the main Email Editing buttons, the big-ass icons that every e-mail ought to have. Going to View/Toolbar gives me the following lame options: Editing and Formatting. This is not Word. I don't know how all the basic email actions can just disappear. It happened all at once, I am thinking there must be a very simple one step toggle to bring them back. I hope I'm not too cranky about this.

  4. #4
    Plutonium Lounger
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    Re: Email main commands gone (Send, Forward, Delet

    You can restore the menus and toolbars to their default settings (losing any customizations that you applied) as follows:
    - Quit all instances of Outlook.
    - Start Windows Explorer.
    - Select Tools | Folder Options...
    - Activate the View tab.
    - Make sure that the check box "Show hidden files and folders" is ticked.
    - Click OK.
    - Navigate to the folder Cocuments and Settings<username>Application DataMicrosoftOutlook where <username> is your Windows username.
    - Rename the file outcmd.dat to (for example) outcmd.old, or move it to another folder.
    - Restart Outlook.

  5. #5
    2 Star Lounger
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    Re: Email main commands gone (Send, Forward, Delet

    Thanks! That worked.

    I still wonder what I did to change it? I seem to remember trying to exit quick and hitting
    an odd menu instead of Xing out of the program....what takes that row of options away?

  6. #6
    Plutonium Lounger
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    Re: Email main commands gone (Send, Forward, Delet

    Outcmd.dat apparently can become corrupted rather easily, without a known cause.

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