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  1. #1
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    Folders missing from Thunderbird (2)

    For some reason the folders spam and personal are missing from Thunderbird. see screenshot. They should be a sub folder of local folders.

    Any help would be appreciated.
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  2. #2
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    Re: Folders missing from Thunderbird (2)

    This is sometimes caused by your AV program quarantining an email that may contain a virus. Have you checked your antivirus and seen if anything is amiss?
    Jerry

  3. #3
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    Re: Folders missing from Thunderbird (2)

    All apperars to be ok? any other suggestions?

  4. #4
    Plutonium Lounger
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    Re: Folders missing from Thunderbird (2)

    Sorry JJ, but those look like ACCOUNTS within Thunderbird, not folders. I'm "guessing" that because: the fact that they lie on the same vertical plane as the local folders (which is a quasi-account in TB) as well as the fact they they both contain "server settings" which is included only in account setups. Give us a graphic of your WHOLE TB tree to confirm my suspicion please.

  5. #5
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    Re: Folders missing from Thunderbird (2)

    not to sure what you mean please can you explain in detail?

  6. #6
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    Re: Folders missing from Thunderbird (2)

    Well, I'll try but would you give me an expanded screenshot like I asked you for also, PLEASE? It sure makes tutoring easier when we do it on your data, not mine!

    All of the items listed in your graphic under "personal" and "spam" are items in an account settings window, NOT a folder window. So, it looks like "personal" and "spam" are ACCOUNTS, not folders. Therefore they will NOT show up in Local Folders. I believe you have stuff up above Local Folders in the left side of your graphic that's not showing, OR your Thunderbird is really corrupt and needs some work. I can't help you more without knowing the whole story. Sorry...

  7. #7
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    Re: Folders missing from Thunderbird (2)

    Al,
    JJ is trying to show that he still has the account settings for folders that no longer exist.
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  8. #8
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    Re: Folders missing from Thunderbird (2)

    Jerry

  9. #9
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    Re: Folders missing from Thunderbird (2)

    I guess I'll have to WAIT to see what he says then. Given the name of the two (personal and spam) and his grammar saying that FOLDERS are missing, I made MY assumptions that he's looking for two folders that are supposed to contain email messages, not account settings. If you are correct, then you and JJ are the first people I've come across who call an email account a folder. By most definitions that I'm used to, there are mail folders within an account and possibly sub-folders underneath mail folders. So we'll wait for him to come back and clarify...

  10. #10
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    Re: Folders missing from Thunderbird (2)

    Al,
    I was speaking generically. Folder equaling an Account indicator that is no longer present.

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